XQuartz 2.7.11 Compatibility
Is XQuartz 2.7.11 compatible with macOS High Sierra? When I go to install the .pkg file it displays that the installation has failed.
MacBook Pro (15-inch, 2017), macOS High Sierra (10.13.2)
This answer did not answer the compatibility question and there is not a problem opening the .pkg. After the .pkg opens it goes through all of the installation steps and then displays the error pictured at the very end.
I see. Then I don't know unless you have something installed such as anti-virus software that is blocking the installation. I had no problem installing Xquartz 2.7.11 on my Macs that are running High Sierra. I only use it for Inkscape and even that I rarely use.
Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: @(#)PROGRAM:Install PROJECT:Install-1000 Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: @(#)PROGRAM:Installer PROJECT:Installer-920 Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Hardware: MacBookPro14,3 @ 2.80 GHz (x 8), 16384 MB RAM Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Running OS Build: Mac OS X 10.13.2 (17C205) Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Env: __CF_USER_TEXT_ENCODING=0x1F6:0x0:0x0 Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Env: TMPDIR=/var/folders/qv/hfyp5nl91157sxm2pr5mf5dw0000gp/T/ Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Env: HOME=/Users/MaconPharr 1 Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Env: SHELL=/bin/bash Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.dQZverfV3D/Render Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.ESEhUhfloK/Listeners Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Env: DISPLAY=/private/tmp/com.apple.launchd.3AeZN2Hz5h/org.macosforge.xquartz:0 Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Env: LOGNAME=MaconPharr8 Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Env: XPC_SERVICE_NAME=com.apple.xpc.launchd.oneshot.0x10000022.Installer Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Env: COMMAND_MODE=unix2003 Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Env: USER=MaconPharr8 Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Env: XPC_FLAGS=0x0 Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: XQuartz 2.7.11 Installation Log Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Opened from: /Volumes/XQuartz-2.7.11/XQuartz.pkg Jan 20 20:40:42 Macons-MacBook-Pro Installer[2221]: Product archive /Volumes/XQuartz-2.7.11/XQuartz.pkg trustLevel=202 Jan 20 20:40:42 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=41655=0xa2b7 expectedThread=8487=0x2127 Jan 20 20:40:42 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=41655=0xa2b7 expectedThread=8487=0x2127 Jan 20 20:40:42 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=41655=0xa2b7 expectedThread=8487=0x2127 Jan 20 20:40:42 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=41655=0xa2b7 expectedThread=8487=0x2127 Jan 20 20:40:42 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=41655=0xa2b7 expectedThread=8487=0x2127 Jan 20 20:40:42 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=41655=0xa2b7 expectedThread=8487=0x2127 Jan 20 20:40:42 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=41655=0xa2b7 expectedThread=8487=0x2127 Jan 20 20:41:59 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=36671=0x8f3f expectedThread=8487=0x2127 Jan 20 20:41:59 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=36671=0x8f3f expectedThread=8487=0x2127 Jan 20 20:41:59 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=36671=0x8f3f expectedThread=8487=0x2127 Jan 20 20:41:59 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=36671=0x8f3f expectedThread=8487=0x2127 Jan 20 20:41:59 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=36671=0x8f3f expectedThread=8487=0x2127 Jan 20 20:41:59 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=36671=0x8f3f expectedThread=8487=0x2127 Jan 20 20:41:59 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=36671=0x8f3f expectedThread=8487=0x2127 Jan 20 20:41:59 Macons-MacBook-Pro Installer[2221]: InstallerStatusNotifications plugin loaded Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: Administrator authorization granted. Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: =============================================================================== = Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: User picked Standard Install Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: Choices selected for installation: Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: Install: "XQuartz 2.7.11" Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: Install: "X11" Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: XQuartz.pkg#x11.pkg : org.macosforge.xquartz.pkg : 2.7.112 Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: =============================================================================== = Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: It took 0.00 seconds to summarize the package selections. Jan 20 20:42:07 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=37635=0x9303 expectedThread=8487=0x2127 Jan 20 20:42:07 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=37635=0x9303 expectedThread=8487=0x2127 Jan 20 20:42:07 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=37635=0x9303 expectedThread=8487=0x2127 Jan 20 20:42:07 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=37635=0x9303 expectedThread=8487=0x2127 Jan 20 20:42:07 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=37635=0x9303 expectedThread=8487=0x2127 Jan 20 20:42:07 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=37635=0x9303 expectedThread=8487=0x2127 Jan 20 20:42:07 Macons-MacBook-Pro deleted[430]: diskmanagement: [DMManager(PrivateMethods) clientConforms:error:]: currentThread=37635=0x9303 expectedThread=8487=0x2127 Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: location = file://localhost Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Volumes/XQuartz-2.7.11/XQuartz.pkg#x11.pkg Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: Set authorization level to root for session Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: Will use PK session Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: Using authorization level of root for IFPKInstallElement Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: Starting installation: Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: Configuring volume "Macintosh HD" Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: Preparing disk for local booted install. Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: Free space on "Macintosh HD": 104.12 GB (104123056128 bytes). Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: Create temporary directory "/var/folders/qv/hfyp5nl91157sxm2pr5mf5dw0000gp/T//Install.2221OCjb9Y" Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: IFPKInstallElement (1 packages) Jan 20 20:42:07 Macons-MacBook-Pro installd[925]: PackageKit: Adding client PKInstallDaemonClient pid=2221, uid=502 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer) Jan 20 20:42:07 Macons-MacBook-Pro Installer[2221]: PackageKit: Enqueuing install with framework-specified quality of service (utility) Jan 20 20:42:07 Macons-MacBook-Pro installd[925]: PackageKit: ----- Begin install ----- Jan 20 20:42:07 Macons-MacBook-Pro installd[925]: PackageKit: request=PKInstallRequest Jan 20 20:42:07 Macons-MacBook-Pro installd[925]: PackageKit: packages=( "PKLeopardPackage " ) Jan 20 20:42:08 Macons-MacBook-Pro installd[925]: PackageKit: Extracting file://localhost/Volumes/XQuartz-2.7.11/XQuartz.pkg#x11.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxM anager/2E46B5BE-E1B9-4B99-ADA1-27AA925E87DB.activeSandbox/Root, uid=0) Jan 20 20:42:12 Macons-MacBook-Pro installd[925]: PackageKit: prevent user idle system sleep Jan 20 20:42:12 Macons-MacBook-Pro installd[925]: PackageKit: suspending backupd Jan 20 20:42:12 Macons-MacBook-Pro installd[925]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.Ehs0mJ/Scripts/org.macosforge.xquartz.pkg.mEXoVF Jan 20 20:42:12 Macons-MacBook-Pro install_monitor[2226]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr Jan 20 20:42:12 Macons-MacBook-Pro installd[925]: PackageKit: Using trashcan path /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/PKInstallSandboxTrash/2E46B5BE -E1B9-4B99-ADA1-27AA925E87DB.sandboxTrash for sandbox /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/2E46B5 BE-E1B9-4B99-ADA1-27AA925E87DB.activeSandbox Jan 20 20:42:12 Macons-MacBook-Pro installd[925]: PackageKit: Shoving /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/2E46B5 BE-E1B9-4B99-ADA1-27AA925E87DB.activeSandbox/Root (4 items) to / Jan 20 20:42:12 Macons-MacBook-Pro shove[2228]: [source=file] failed _RelinkFile(/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxMa nager/2E46B5BE-E1B9-4B99-ADA1-27AA925E87DB.activeSandbox/Root/opt/X11/bin/xfs, /opt/X11/bin/xfs): Operation not permitted Jan 20 20:42:12 Macons-MacBook-Pro shove[2228]: srcPath = /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/2E46B5 BE-E1B9-4B99-ADA1-27AA925E87DB.activeSandbox/Root/opt/X11/bin/xfs NSFileOwnerAccountID=0 NSFileHFSTypeCode=0 NSFileSystemFileNumber=4299372835 NSFileExtensionHidden=0 NSFileSystemNumber=16777222 NSFileSize=258336 NSFileGroupOwnerAccountID=0 NSFileOwnerAccountName=root NSFileCreationDate=2016-10-07 17:26:08 +0000 NSFilePosixPermissions=493 NSFileHFSCreatorCode=0 NSFileType=NSFileTypeRegular NSFileGroupOwnerAccountName=wheel NSFileReferenceCount=1 NSFileModificationDate=2016-10-07 17:26:08 +0000 Jan 20 20:42:12 Macons-MacBook-Pro shove[2228]: dstPath = /opt/X11/bin/xfs NSFileOwnerAccountID=0 NSFileHFSTypeCode=1936485995 NSFileSystemFileNumber=4297505252 NSFileExtensionHidden=0 NSFileSystemNumber=16777222 NSFileSize=5 NSFileGroupOwnerAccountID=0 NSFileOwnerAccountName=root NSFileCreationDate=2015-10-29 20:31:39 +0000 NSFilePosixPermissions=493 NSFileHFSCreatorCode=1919443312 NSFileType=NSFileTypeSymbolicLink NSFileGroupOwnerAccountName=wheel NSFileReferenceCount=1 NSFileModificationDate=2015-10-29 20:31:39 +0000 Jan 20 20:42:12 Macons-MacBook-Pro shove[2228]: dstParentPath = /opt/X11/bin NSFileOwnerAccountID=0 NSFileSystemFileNumber=4296735755 NSFileExtensionHidden=0 NSFileSystemNumber=16777222 NSFileSize=4384 NSFileGroupOwnerAccountID=0 NSFileOwnerAccountName=root NSFileCreationDate=2016-10-29 07:57:20 +0000 NSFilePosixPermissions=493 NSFileType=NSFileTypeDirectory NSFileGroupOwnerAccountName=wheel NSFileReferenceCount=137 NSFileModificationDate=2017-12-06 23:54:03 +0000 Jan 20 20:42:12 Macons-MacBook-Pro install_monitor[2226]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr Jan 20 20:42:13 Macons-MacBook-Pro installd[925]: PackageKit: releasing backupd Jan 20 20:42:13 Macons-MacBook-Pro installd[925]: PackageKit: allow user idle system sleep Jan 20 20:42:13 Macons-MacBook-Pro installd[925]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=120 "An unexpected error occurred while moving files to the final destination." UserInfo={NSLocalizedDescription=An unexpected error occurred while moving files to the final destination., arguments=( "-f", "-s", "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/2E46B 5BE-E1B9-4B99-ADA1-27AA925E87DB.activeSandbox/Root", "/" ), NSUnderlyingError=0x7fc2d55ced80 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}} { NSLocalizedDescription = "An unexpected error occurred while moving files to the final destination."; NSUnderlyingError = "Error Domain=NSPOSIXErrorDomain Code=1 \"Operation not permitted\""; arguments = ( "-f", "-s", "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/2E46B 5BE-E1B9-4B99-ADA1-27AA925E87DB.activeSandbox/Root", "/" ); } Jan 20 20:42:13 Macons-MacBook-Pro installd[925]: PackageKit: Running idle tasks Jan 20 20:42:13 Macons-MacBook-Pro Installer[2221]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=120 "An unexpected error occurred while moving files to the final destination." UserInfo={NSUnderlyingError=0x608000257430 {Error Domain=NSPOSIXErrorDomain Code=1 "Operation not permitted"}, NSLocalizedDescription=An unexpected error occurred while moving files to the final destination., arguments=( "-f", "-s", "/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/2E46B 5BE-E1B9-4B99-ADA1-27AA925E87DB.activeSandbox/Root", "/" )} Jan 20 20:42:13 Macons-MacBook-Pro installd[925]: PackageKit: Removing client PKInstallDaemonClient pid=2221, uid=502 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer) Jan 20 20:42:13 Macons-MacBook-Pro Installer[2221]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. Jan 20 20:42:13 Macons-MacBook-Pro Installer[2221]: IFDInstallController 1B330 state = 8 Jan 20 20:42:13 Macons-MacBook-Pro Installer[2221]: Displaying 'Install Failed' UI. Jan 20 20:42:13 Macons-MacBook-Pro Installer[2221]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'. Jan 20 20:42:14 Macons-MacBook-Pro installd[925]: PackageKit: Done with sandbox removals
mpharr6 wrote:
There is no phone number to contact them at so I'm still waiting on a response via email.
Good luck with that!
Do you already have a directory at "/opt"? Is it a real directory or some kind of symbolic link or something? What is inside it?
I believe /opt is created during the install. It contains the X11 folder which contain the various components. Everyone knows XQuartz was written by Apple and is maintained as an open source project? Maybe not.
Yes, that's all true. But there's no way Apple is going to respond about this via email.
The logs clearly indicate where the failure occurred. My suspicion is that those directories already exist on the OP's machine and there is something funky about them.
right/control click on the pkg and select "Open" from the menu.
Hello mpharr6,
What does the installer log say? Try again, show the log, and make sure it is set to "all messages"
What did the software manufacturer say when you contacted them as suggested by the error message?
There is no phone number to contact them at so I'm still waiting on a response via email.
Do you have anti-virus software installed? I wasn't doing anything so I installed XQuartz in fresh copy of High Sierra 10.13.2. I had no problems.
No I don’t have any anti-virus software installed. I’m about to try and restore my Mac from a previous backup and see if that works.
XQuartz 2.7.11 Compatibility