High Sierra crashing frequently

After upgrading to High Sierra, my MacBook Pro has been freezing frequently, especially after coming back from sleep. The only way to bring it back is by doing a hard reset through the power button, and I once saw a MacBook Pro die when that was done. I use my computer 99% of the time to work, so I surely don't want that to happen. Is Apple going to provide a fix? Because this computer wasn't doing that before, and I don't think I should be troubleshooting it for problems, it's most likely the OS, judging by others complaining of the same thing. One of the reasons why I changed to using Apple computers was because they were reliable and way less trouble-prone, so it's sad to see the trust I had being wiped out by upgrades that break things.

MacBook Pro, Mac OS X (10.7.5)

Posted on Jan 20, 2018 5:16 PM

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1 reply

Jan 20, 2018 8:00 PM in response to rjacobsen

Possible Fixes for El Capitan or Later

You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


Be sure to backup your files before proceeding if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Resetting your Mac’s PRAM and NVRAM
  3. Reset the System Management Controller (SMC)
  4. Start the computer in Safe Mode, then restart normally. This is slower than a standard startup.
  5. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list. Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  6. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  7. Download and install theOS X El Capitan 10.11.6 ComboUpdate or 10.12.6 Combo Update or macOS High Sierra 10.13.2 Combo Update as needed.
  8. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  9. Erase and Install OS X Restart the computer. Immediately after the chime hold down the CommandandRkeys until the Apple logo appears. When the Utility Menu appears:
  1. Select Disk Utility from the Utility Menu and click on Continue button.
  2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
  3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
  4. Set the Format type to Mac OS Extended (Journaled.)
  5. Click on the Apply button, then wait for the Done button to activate and click on it.
  6. Quit Disk Utility and return to the Utility Menu.
  7. Select Reinstall OS X and click on the Continue button.


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High Sierra crashing frequently

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