Can't print using Adobe Acrobat Reader DC

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Level 1

12 points

Can't print using Adobe Acrobat Reader DC

Hello, I suddenly couldn't print from my Samsung Color Printer using Adobe Acrobat Reader DC. The printer was getting old, so I bought a new HP Color Printer. It too, can't seem to print from Adobe Acrobat Reader DC.

I uninstalled Adober Acrobat Reader DC and reinstalled it. No dice.

I reset the printing system. No dice.

I reinstalled the printer driver. No dice.

I CAN print screenshots and test pages. I CAN print from Pages.

How can I fix this?

The following screenshot is the error that I get when I try to print from Adobe Acrobat Reader DC:

MacBook Pro with Retina display, OS X El Capitan (10.11.6), null

Posted on Jan 21, 2018 7:45 PM

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Answer 1

John Galt

Level 10

141,356 points

Jan 23, 2018 2:44 PM in response to nraval

You effectively isolated the problem to Adobe Acrobat Reader DC. Since Preview can read / edit / print / save PDF documents including fillable forms, I can't think of any reason to require an Adobe product for those purposes. Your older printer will probably work ok too.

If you're interested in fixing what's wrong with Adobe's products you should contact them for support. They're nearly as incompetent as Microsoft, so good luck with that.

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