I have an iPhone 7 Plus and since I updated to iOS 11.2.2 CarPlay in my 2017 Chevy Trax has just stopped working. I plug in the USB and my phone will charge and play music but when I try to project I get an error saying I need to plug a device into a USB. I’ve tried using different USB cords, different USB ports, and resyncing my phone...nothing works! Have others had this issue? How do I fix this?
iPhone 7 Plus
I had a similar issue. CarPlay worked fine for months on my 2017 VW Alltracks, then stopped. I'd plug iPhone 7 into USB, see "connecting USB device" but never go the CarPlay screen. It would charge, play music (bluetooth or USB), just no CarPlay menu. Tried rebooting car radio, iPhone, replaced cable, same. Took car in for 10k service, tech plugged in his iPhone, worked fine. We were both running IoS 11.2.5. I tried forgetting my car in the CarPlay menu on the phone, no luck. What got it working: With iPhone connected, went into the car menu and chose the CarPlay app, it immediately popped a balloon on my iPhone asking to Allow CarPlay.
I had a similar issue. CarPlay worked fine for months on my 2017 VW Alltracks, then stopped. I'd plug iPhone 7 into USB, see "connecting USB device" but never go the CarPlay screen. It would charge, play music (bluetooth or USB), just no CarPlay menu. Tried rebooting car radio, iPhone, replaced cable, same. Took car in for 10k service, tech plugged in his iPhone, worked fine. We were both running IoS 11.2.5. I tried forgetting my car in the CarPlay menu on the phone, no luck. What got it working: With iPhone connected, went into the car menu and chose the CarPlay app, it immediately popped a balloon on my iPhone asking to Allow CarPlay.
I found out through I-fixit that you have to go to settings/General/restriction/and allow CarPlay. Why could Apple not mention this in any of the connection guides I have read. Most of us don’t know all the buttons under settings.
I've seen multiple posts about problems with CarPlay not working. In my case it was with my iPhone 8Plus and a brand new Honda CRV EXL.
I tried everything I read online about how to fix and nothing worked. I showed all the posted comments and recommendations to a Honda employee - and he did something no one else had mentioned and it worked. SO.......
Go to your settings, General, Restrictions and select "Disable Restrictions" (it's important that you select the Disable Restrictions button at the top, not just the listed CarPlay app). Then connect your phone -- . In my case, it immediately recognized the phone and started CarPlay. I then disconnected the phone, went back to settings and enabled the restrictions, reconnected the phone and boom, it again recognized and started CarPlay. I haven't had a problem since.
I hope it works for you!
Yes i have this problem. My iphone 7 is plugged into usb port but honda crv gives a message that it cannot connect to my phone. If i unplug and plug it in again, it usually connects, but i should not need to do thst every time.
How to setup wireless CarPlay: https://www.howtoisolve.com/how-to-setup-wireless-carplay-on-iphone/
This was perfect. Thank you!
If you know your automobile supports CarPlay, the first thing you should do is check your phone to confirm CarPlay is turned on. Go to Settings/General/Restrictions. Turn on CarPlay.
CarPlay not working
