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Hi,
I’m using Smart Keyboard 10.5” with iPad Pro 10.5. The Keyboard is disconnected so often even when I’m typing it. I had to remove the keyboard from the iPad Pro and connect them again to get it working but the problem still going then.I tried updating the Keyboard firmware but there is no new firmware.
iPad Pro 10.5-inch, Wi-Fi, Cellular, iOS 11.2.2
Hmmmm. This seems to be a different issue to one I have isolated as a ‘bug’. For me, any time I have to log in to a wifi connection, whether the keyboard is attached to my IPad 10.5 or not, the keyboard, as you have noted, becomes disabled from input. I don’t believe that I have had it stop other than in the instance I have noted.
Have you noted this occurring with any other specific (non-random) action? (What app are you using at the time? Does it always occur with this or any specific app? Are you on a WiFi connection that drops you after a period of time when not in use, then re-connects when you return to its use through an auto-connect?)
Have you tried removing the keyboard, wiping the connectors on the keyboard lip and the iPad edge with a clean cloth to see if it is a connection issue?
Have you been in to an Apple Store to connect with a store ‘Genius’ or discussed it with Apple Support?
...J
Does this occur while you are in one session?
Did you have to log back in to WiFi while using the keyboard?
Does the keyboard physically disconnect or just stop input to whatever app you are using?
Hi J A Bohrer,
- In one Session.
- Wi-Fi still in good status.
- The keyboard just stops input.
Smart Keyboard 10.5 disconnects so often
