Mac Book Pro 13 with Touchbar - Unexpected Crash on load of high graphics game
Hello to all,
My MBP 13 with touch bar started doing something very strange the other day. It started crashing when I load into EVE online. This is very new behavior. I hadn't used my MBP in about 2 weeks and when I went to start it up the battery was dead dead. I had to reload the SMC (I think it's called) and it the OS loaded just fine. After it completed loading all programs and whatnot, I went into EVE and crash. I tried again after it reloaded, crash. I tried a fresh boot, crash.
At this point, I started thinking maybe there was something with the EVE client (wine) and the OS. I had been putting off upgrading to Sierra and finally said screw it and upgraded. After the upgrade, we're still crashing. It's not having any issues with loading anything else, but none of these are as graphically intense as EVE. The only difference this time was I got a crash report! (See below)
Please let me know if there are any questions I can answer for you and thank you in advance for any information.
Tom
Anonymous UUID: AD896A9E-F17B-06D8-ED95-D1562D1FCE88
Wed Jan 24 07:39:20 2018
*** Panic Report ***
panic(cpu 2 caller 0xffffff8003ea3835): "Graphics firmware encountered an exception: 0x6, from EIP = 0x1b142\n"@/Library/Caches/com.apple.xbs/Sources/GPUDriversIntel/GPUDriversInte l-10.28.29/Common/GLKernel/Intel/skl/sched3/IGGuC.cpp:826
Backtrace (CPU 2), Frame : Return Address
0xffffff92113b3c10 : 0xffffff800386b6f6
0xffffff92113b3c60 : 0xffffff8003996f54
0xffffff92113b3ca0 : 0xffffff8003988c39
0xffffff92113b3d20 : 0xffffff800381d190
0xffffff92113b3d40 : 0xffffff800386b1cc
0xffffff92113b3e70 : 0xffffff800386af4c
0xffffff92113b3ed0 : 0xffffff8003ea3835
0xffffff92113b3f30 : 0xffffff8003ea2042
0xffffff92113b3f70 : 0xffffff8003ea167c
0xffffff92113b3fa0 : 0xffffff800381a4f7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
17B48
Kernel version:
Darwin Kernel Version 17.2.0: Fri Sep 29 18:27:05 PDT 2017; root:xnu-4570.20.62~3/RELEASE_X86_64
Kernel UUID: 4B214D53-883B-3E5F-A115-9FDA17E68BA8
Kernel slide: 0x0000000003600000
Kernel text base: 0xffffff8003800000
__HIB text base: 0xffffff8003700000
System model name: MacBookPro13,2 (Mac-66E35819EE2D0D05)
System uptime in nanoseconds: 1145555020941
last loaded kext at 256063004410: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f8903d000, size 69632)
last unloaded kext at 466574657441: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f8487b000, size 8192)
loaded kexts:
com.displaylink.driver.DisplayLinkDriver 3.0.0 (79478)
com.cypress.driver.CYUSB3610 1.8.0
com.Logitech.Unifying.HID Driver 1.3.5
com.Logitech.Control Center.HID Driver 3.9.5
com.symantec.ips.kext 14.0.1f29
com.symantec.nfm.kext 14.0.1f29
com.symantec.internetSecurity.kext 14.0.1f29
com.logitech.manager.kernel.driver 6.72.1
com.apple.driver.AppleGraphicsDevicePolicy 3.16.19
com.apple.AGDCPluginDisplayMetrics 3.16.19
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.iokit.IOBluetoothSerialManager 6.0.1f1
com.apple.driver.pmtelemetry 1
com.apple.driver.AGPM 110.23.24
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleIntelSKLGraphics 10.2.8
com.apple.driver.AppleHDA 280.12
com.apple.AVEBridge 1.0.0
com.apple.driver.AppleThunderboltIP 3.1.0
com.apple.driver.AppleBacklight 170.10.1
com.apple.driver.AppleIntelPCHPMC 2.0.1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AirPort.BrcmNIC 1200.26.1a3
com.apple.driver.AppleEmbeddedOSSupportHost 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.eficheck 1
com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.2.8
com.apple.driver.AppleMCCSControl 1.5.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHIDALSService 1
com.apple.driver.usb.AppleUSBHostBillboardDevice 1.0
com.apple.filesystems.apfs 748.21.6
com.apple.filesystems.hfs.kext 407.1.3
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.driver.AppleTopCaseHIDEventDriver 127
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.IOBufferCopyEngineTest 1
com.apple.driver.AppleGraphicsControl 3.16.19
com.apple.iokit.IOTimeSyncFamily 600.15
com.apple.driver.AppleSSE 1.0
com.apple.AppleGPUWrangler 3.16.19
com.apple.driver.DspFuncLib 280.12
com.apple.kext.OSvKernDSPLib 526
com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.1f1
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.1f1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 517.17
com.apple.driver.AppleUSBAudio 310.35
com.apple.driver.AppleHDAController 280.12
com.apple.iokit.IOHDAFamily 280.12
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleIntelLpssUARTv1 3.0.60
com.apple.driver.AppleIntelLpssUARTCommon 3.0.60
com.apple.driver.AppleOnboardSerial 1.0
com.apple.iokit.IOSkywalkFamily 1
com.apple.iokit.IOSerialFamily 11
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.AppleGraphicsDeviceControl 3.16.19
com.apple.iokit.IOAcceleratorFamily2 374.1
com.apple.iokit.IOSurface 209
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 517.17
com.apple.kext.triggers 1.0
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.cdc.ncm 5.0.0
com.apple.driver.usb.AppleUSBiBridge 1.0
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.usb.AppleUSBHub 1.2
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.iokit.IONetworkingFamily 3.4
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleActuatorDriver 1004.1
com.apple.driver.AppleHIDKeyboard 203
com.apple.driver.AppleHSBluetoothDriver 127
com.apple.driver.AppleMultitouchDriver 1004.1
com.apple.driver.AppleInputDeviceSupport 1000
com.apple.driver.AppleHSSPIHIDDriver 52
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.AppleHPM 3.1.3
com.apple.driver.AppleIntelLpssI2CController 3.0.60
com.apple.driver.AppleHSSPISupport 52
com.apple.driver.AppleThunderboltNHI 4.5.6
com.apple.iokit.IOThunderboltFamily 6.5.8
com.apple.driver.AppleIntelLpssSpiController 3.0.60
com.apple.driver.AppleIntelLpssDmac 3.0.60
com.apple.iokit.IONVMeFamily 2.1.0
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.driver.AppleIntelLpssI2C 3.0.60
com.apple.driver.AppleIntelLpssGspi 3.0.60
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.iokit.IOBufferCopyEngineFamily 1
com.apple.driver.DiskImages 480.1.2
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.20.7
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140
com.apple.iokit.IOSCSIBlockCommandsDevice 404.20.1
com.apple.iokit.IOSCSIArchitectureModelFamily 404.20.1
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.driver.IOBluetoothHIDDriver 6.0.1f1
com.apple.iokit.IOBluetoothFamily 6.0.1f1
com.apple.iokit.IOReportFamily 31
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMCRTC 1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
EOF
Model: MacBookPro13,2, BootROM MBP132.0233.B00, 2 processors, Intel Core i5, 2.9 GHz, 16 GB, SMC 2.37f20
Graphics: Intel Iris Graphics 550, Intel Iris Graphics 550, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x157), Broadcom BCM43xx 1.0 (7.77.37.2.1a3)
Bluetooth: Version 6.0.0f1, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
USB Device: USB 3.0 Bus
USB Device: USB-C Dock Hub1
USB Device: Plantronics C720
USB Device: Billboard Device
USB Device: USB-C Dock Hub2
USB Device: USB Receiver
USB Device: USB audio CODEC
USB Device: PTN5002
USB Device: iBridge
USB Device: USB-C Dock Hub1
USB Device: USB-C Dock Hub2
USB Device: USB-C Dock ETH
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.2
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.2
MacBook Pro TouchBar and Touch ID, macOS Sierra (10.12.5)