Not receiving push notifications on my new iPad, as I do on iPhone & old iPad. All are turned on in settings.

I am not receiving push notifications on my new iPad, although I do on my iPhone and old iPad. All are turned on in settings.

iPad (5th gen) Wi-Fi, iOS 11.2.5

Posted on Jan 24, 2018 10:29 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2018 7:58 AM

Hi pjfuente,

Thanks for reaching out to the Apple Support Communities!

It sounds like you aren't receiving push notifications on your new iPad like you do on your iPhone and older iPad. I'll be happy to help assist you with this.

Please try the steps in this support article: Use notifications on your iPhone, iPad, and iPod touch , specifically:

If you don't see notifications for a specific app

To get notifications, connect to a Wi-Fi or cellular network. If you don't get notifications for a specific app, try these steps:

  1. Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Notifications are turned on.
  2. If you have notifications turned on for an app but you're not receiving alerts, you might have Banners turned off. Go to Settings > Notifications, turn on Show as Banners and choose a type of banner that you want to see.
  3. Make sure that you’re signed in to your Apple ID. Go to Settings > iTunes & App Stores and enter your Apple ID and password.
  4. Make sure that Do Not Disturb is turned off. Go to Settings > Do Not Disturb and turn it off. Or swipe up from the bottom of the screen to open Control Center and tap User uploaded file.
  5. If you’ve recently installed an app or restored from a backup, open the app to start getting notifications.


Learn more

Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers might affect your ability to receive notifications. Get help using Apple Push Notification service (APNs).

Learn more about Notifications on your Apple Watch.


Let me know if you have any questions.

Kind Regards.
3 replies
Question marked as Top-ranking reply

Jan 25, 2018 7:58 AM in response to pjfuente

Hi pjfuente,

Thanks for reaching out to the Apple Support Communities!

It sounds like you aren't receiving push notifications on your new iPad like you do on your iPhone and older iPad. I'll be happy to help assist you with this.

Please try the steps in this support article: Use notifications on your iPhone, iPad, and iPod touch , specifically:

If you don't see notifications for a specific app

To get notifications, connect to a Wi-Fi or cellular network. If you don't get notifications for a specific app, try these steps:

  1. Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Notifications are turned on.
  2. If you have notifications turned on for an app but you're not receiving alerts, you might have Banners turned off. Go to Settings > Notifications, turn on Show as Banners and choose a type of banner that you want to see.
  3. Make sure that you’re signed in to your Apple ID. Go to Settings > iTunes & App Stores and enter your Apple ID and password.
  4. Make sure that Do Not Disturb is turned off. Go to Settings > Do Not Disturb and turn it off. Or swipe up from the bottom of the screen to open Control Center and tap User uploaded file.
  5. If you’ve recently installed an app or restored from a backup, open the app to start getting notifications.


Learn more

Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers might affect your ability to receive notifications. Get help using Apple Push Notification service (APNs).

Learn more about Notifications on your Apple Watch.


Let me know if you have any questions.

Kind Regards.

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Not receiving push notifications on my new iPad, as I do on iPhone & old iPad. All are turned on in settings.

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