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iPhone 7 unable to hear calls

I’m having a tough time hearing calls on my phone. It sounds like a bad quality connection - like they’re in a tunnel. I have no trouble with the speaker, headphones, and while in my car (connected via Bluetooth). Just using the phone as a regular phone. Any suggestions?

iPhone 7, iOS 11.2.5

Posted on Jan 24, 2018 10:35 AM

Reply
3 replies

Jan 25, 2018 6:54 AM in response to dimitra72

Hi dimitra72,

Thanks for using the Apple Support Communities.

I see that you are having a tough time hearing calls on your iPhone. It sounds like it's a bad quality connection or like they're in a tunnel. I'll be happy to help assist you with this.

Please try the steps in this support article:
If you can‘t hear a person on a call or voicemail or if the sound isn‘t clear on your iPhone

Let me know if you have any questions.

All the best.

iPhone 7 unable to hear calls

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