Creating a custom KB shortcut for Pages

Question

Level 1

6 points

Creating a custom KB shortcut for Pages

OSx: High Sierra 10.13.2

Pages: 6.3.1

I created a custom keyboard shortcut for Pages using System Preferences/Keyboard/Shortcuts/App Shortcuts. The shortcut worked. It was appended to the Insert/Bookmark entry in the dropdown menu. That was yesterday. Today I opened Pages. The shortcut no longer existed. I then reopened System Preferences/Keyboard/Shortcuts/App Shortcuts the shortcut was still listed.

Any ideas on what the problem may be?

Thank you.

iMac (Retina 5K, 27-inch, 2017), macOS High Sierra (10.13.3)

Posted on Jan 24, 2018 9:42 PM

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Answer 1

Barry

Level 9

60,035 points

Jan 24, 2018 11:02 PM in response to rowyha

Hi rowyha,

I would suggest deleting the shortcut definition, re-defining it, testing, then opening a new document tomorrow and retesting. If it fails in the same manner (keep notes), use Provide Pages Feedback (in the Pages menu) to file a bug report with Apple.

Regards,

Barry

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Answer 2

VikingOSX

Level 10

124,106 points

Jan 25, 2018 4:25 AM in response to rowyha

On the Pages Help menu, is a link to Pages Keyboard Shortcuts. Ensure that you are not attempting to use a reserved Pages shortcut.

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Answer 3

Jan 25, 2018 5:06 AM in response to rowyha

Are you opening the same version of Pages each time or do you have 2 versions?

Peter

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Answer 4

rowyha Author

Level 1

6 points

Jan 25, 2018 3:19 AM in response to Barry

Thanx Barry. I followed your suggestion. Unfortunately it seems to be a bit more complicated. I send the feedback to Apple as you suggested.

Sometimes the shortcut is created. It works one time and then not the next. Sometimes it stays in the menu sometimes not. Very curious behavior.

I tried to find where Pages custom keyboard shortcuts are stored. The net is full of suggestions. None of them seem to be the correct answer in this case.

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Answer 5

rowyha Author

Level 1

6 points

Jan 26, 2018 11:22 PM in response to VikingOSX

thanx for the suggestion, VikingOSX.

i went as far as bringing up the official Apple shortcut page and searched it for the letter "B"

there are no shortcuts "control-option-shift-command-B"

What follows are the different scenarios i posted to Apple.

Open: System Preferences/Keyboard/Shortcuts/App.Shortcuts

Create Shortcut: Shows "..." and not the word "Bookmark" in the dialog frame below the title "Pages.app"

Execute Shortcut in Pages: Bookmark is created.

Close Pages

Open Pages

Insert/Bookmark shows shortcut

Execute shortcut

Shortcut does not execute

Instead "Edit Link" dialog box pops up.

Shortcut Disappears from Pages Insert/Bookmark menu entry.

System Preferences now shows the word "Bookmark" instead of "..."

Close Pages

Open Pages

Do not choose document

Open Insert menu

Bookmark shortcut is present (grayed out)

Open document

Bookmark shortcut has disappeared.

curious behavior. 😸

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Answer 6

rowyha Author

Level 1

6 points

Jan 26, 2018 11:12 PM in response to PeterBreis0807

No, Peter there is only one version: 6.3.1

Would you know where custom keyboard shortcuts are stored (High Sierra 10.13.3)?

thanks for your idea.

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