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iphone x lock screen goes blank

Does anyone else have this issue where the lock screen goes blank all of a sudden. In other words it doesn’t show the time or any notifications but just the background wallpaper. The only way to reset it is to restart the phone. It is random occurrence.

Posted on Jan 25, 2018 8:48 PM

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Posted on Jan 26, 2018 1:16 AM

Try these basic steps:

Force restart your iPX: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo, and when it appears release the side button.

Wait for the the device to restart then test it for a day.


If the issue still persists, I would try to install a fresh copy of iOS. To perform this operation, make a full backup of your iPX, then restore it to factory settings and set it up as new, following the instructions provided in this support guide:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Then restore from your previously made backup.

Regards

Giulio

1 reply
Question marked as Best reply

Jan 26, 2018 1:16 AM in response to ezryder69

Try these basic steps:

Force restart your iPX: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo, and when it appears release the side button.

Wait for the the device to restart then test it for a day.


If the issue still persists, I would try to install a fresh copy of iOS. To perform this operation, make a full backup of your iPX, then restore it to factory settings and set it up as new, following the instructions provided in this support guide:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Then restore from your previously made backup.

Regards

Giulio

iphone x lock screen goes blank

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