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Gumtree log in isn't working on my MacBook Pro

Hi

So i've been trying very hard to log into my Gumtree account on my new Macbook Pro.

After many tries my log in simply wouldn't work. I then tried on an iMac i have and a windows laptop i also have. Both worked fine and i got in using the same email and password. I've tried logging in many times and for some reason on my macbook pro it keeps saying my password is wrong. But at this point i am certain my password is perfect. I've cleared my cached files and still nothing.

In fact i just tried to log into my gmail which i've been using for years and it's also not working.

iPod touch, iOS 6.1.5

Posted on Jan 27, 2018 12:35 AM

Reply
3 replies

Jan 27, 2018 2:48 AM in response to Kane H

1. May be a temporary server issue. Try later.


2. Safari > Preferences > Privacy


If “Block all cookies” is enabled, disable it.

Click “Manage Website Data” button and remove Gumtree related data.

Temporarily disable “Prevent Cross site tracking” and test.

https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471


3. Reset password. Enter the same password as new.


4. Third party anti-virus software can cause this kind of a problem.


Please run EtreCheck and post the report here.

https://etrecheck.com

Click “Free Download” button, open Downloads folder, click on it to open, and then select ”Open”.

Click on the bouncing EtreCheck icon in the Dock.

“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.


Click “Share Report” button in the toolbar, select “Copy to Clipboard” .

Paste it into the reply.

Jan 27, 2018 3:07 PM in response to dominic23

EtreCheck version: 3.4.6 (460)

Report generated 2018-01-28 10:00:49

Download EtreCheck from https://etrecheck.com

Runtime: 3:24

Performance: Good


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.


Problem: Other problem


Hardware Information:

MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro14,1

1 2.3 GHz Intel Core i5 (i5-7360U) CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB LPDDR3 2133 MHz ok

BANK 1/DIMM0

4 GB LPDDR3 2133 MHz ok

Handoff/Airdrop2: supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 5

iCloud Quota: 5.00 GB available


Video Information:

Intel Iris Plus Graphics 640 - VRAM: 1536 MB

Color LCD 2880 x 1800


Disk Information:

APPLE SSD SM0128L disk0: (121.33 GB) (Solid State - TRIM: Yes)

(disk0s1) <not mounted> [EFI]: 315 MB

(disk0s2) <not mounted> [APFS Container]: 121.02 GB


USB Information:

USB30Bus

USB31Bus


Thunderbolt Information:

Apple Inc. thunderbolt_bus


Virtual disks:

Macintosh HD (disk1s1 - APFS) / [Startup]: 121.02 GB (58.48 GB free)

Encrypted: Yes (Unlocked)

Physical disk: disk0s2 121.02 GB (58.48 GB free)

(disk1s2) <not mounted> [Preboot]: 121.02 GB

Physical disk: disk0s2 121.02 GB

(disk1s3) <not mounted> [Recovery]: 121.02 GB

Physical disk: disk0s2 121.02 GB

(disk1s4) /private/var/vm [VM]: 121.02 GB

Physical disk: disk0s2 121.02 GB


System Software:

macOS High Sierra 10.13.1 (17B1003) - Time since boot: about 14 hours


Gatekeeper:

Mac App Store and identified developers


System Launch Agents:

[not loaded] 9 Apple tasks

[loaded] 171 Apple tasks

[running] 108 Apple tasks


System Launch Daemons:

[not loaded] 37 Apple tasks

[loaded] 181 Apple tasks

[running] 111 Apple tasks


Launch Agents:

[loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-24) [Lookup]


Launch Daemons:

[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-12-15) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-24) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-01-17) [Lookup]


User Launch Agents:

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-01-21) [Lookup]


User Login Items:

iTunesHelper Application (Apple, Inc. - installed 2017-10-26)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins:

FlashPlayer-10.6: 28.0.0.137 (installed 2018-01-21) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-10-26)

Flash Player: 28.0.0.137 (installed 2018-01-21) [Lookup]


Safari Extensions:

[enabled] AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2018-01-22)


3rd Party Preference Panes:

Flash Player (installed 2017-12-15) [Lookup]


Time Machine:

Time Machine not configured!


Top Processes by CPU:

7% WindowServer

5% AddressBookSourceSync

5% Console

3% diagnosticd

3% kernel_task


Top Processes by Memory:

735 MB kernel_task

685 MB Safari

152 MB com.apple.WebKit.WebContent

126 MB Console

78 MB WindowServer


Top Processes by Network Use:

Input Output Process name

165 KB 115 KB mDNSResponder

11 KB 19 KB apsd

12 KB 3 KB netbiosd

11 KB 4 KB AddressBookSourceSync

7 KB 2 KB cloudd


Top Processes by Energy Use:

11.60 Console

9.94 com.apple.WebKit.WebContent

9.88 WindowServer

6.18 diagnosticd


Virtual Memory Information:

3.91 GB Available RAM

2.00 GB Free RAM

4.09 GB Used RAM

1.91 GB Cached files

88 MB Swap Used


Software installs (last 30 days):

Adobe Flash Player: (installed 2018-01-21)

Microsoft Office 2016 for Mac: (installed 2018-01-24)

Microsoft PowerPoint for Mac: (installed 2018-01-27)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events):

2018-01-26 22:51:20 coreaudiod Crash [Open]

2018-01-26 16:09:43 iCloudPref.prefPane Crash [Open]

Cause: Crashing on exception: -[NSImmediateActionGestureRecognizer sizeChangedFrom:toSize:webViewName:callback:]: unrecognized selector sent to instance 0x6040001bdce0

Gumtree log in isn't working on my MacBook Pro

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