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error code 1002

i get an error code of 1002 when trying to email pictures

iPhone 5, iOS 10.3.3

Posted on Jan 27, 2018 7:57 AM

Reply
3 replies

Jan 28, 2018 10:03 AM in response to charlessmithfield

Hello charlessmithfield,

Thanks for contributing to the Apple Support Communities.

I see that you get an error code "1002" when trying to email pictures. Let's see if we can solve this together.

First, the troubleshooting steps in this article may help with the issue: If you can’t send or receive emails on your iPhone, iPad, or iPod touch

More information about the issue might also help us come up with additional troubleshooting steps:

  1. What app(s) are you using to email pictures?
  2. How many pictures are you trying to send at a time?
  3. Are you attaching pictures to an email message, or using the Share menu from another app? ( Share from apps - iPhone User Guide )
Best Regards.

error code 1002

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