Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Safari has become very slow, lagging and not loading pages

In the past couple of months I've found Safari incredibly slow, either not loading or hanging on pages etc, and its getting worse. Mostly its a question of the blue line at the top just stopping a quarter or halfway in; occasionally the grey screen comes up to say it couldn't connect to the server. It seems to happen most on facebook but now it's happening almost every time I use my machine. If I reload the page a few times this often works so it appears to be a constant but temporary problem. I've tried other browsers but they seem to have the same issue. My internet speed tests show excellent speeds are available and the problem is the same whether I'm connected via ethernet or WiFi (same issue happens with my desktop Mac as well as my laptop). I've deleted cookies, emptied caches, even changed the DNS server and renewed the DCHP lease. etc. You can probably tell I have a limited understanding of such things so I'm at a loss what to do. Is it something to do with me not having enough memory on my Mac?

IMAC (RETINA 5K, 27-INCH, LATE 2015), macOS High Sierra (10.13.2)

Posted on Jan 27, 2018 8:17 AM

Reply
Question marked as Best reply

Posted on Jan 27, 2018 8:23 AM

It has nothing to do with memory.

Force Quit Safari ( command + option + esc keys). Then restart Safari holding the Shift key.


Turn off Safari extensions in Safari > Preferences > Extensions > un-checkmark all extensions.


Empty Caches. You can either choose Safari menu > Clear History Or, if you do not want to remove History go to Safari menu > Preferences > Advanced and check the “Show Develop Menu” in Menubar. Then, on that menu > “Empty Caches”.


See these Apple Support Topics for detailed advice:

If Safari is slow, stops responding, quits unexpectedly, or has other issues - Apple Support

If Safari doesn't load a page or webpage items are missing - Apple Support

Safari for Mac: If Safari can’t open a website

Similar questions

23 replies

Safari has become very slow, lagging and not loading pages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.