Apple Store Purchase Scam

Just received an email from AppleID Store quoting code CXQcy for a Apple Music subscription quoting order no. BGQ62TX. Apparently purchased from an iPhone7plus. I neither have such a phone nor have I placed such an order. How do I report this and ensure I am not charged for it please?

iPad 2 Wi-Fi

Posted on Jan 29, 2018 12:27 PM

Reply

Similar questions

Itunes purchase is not mine I got an email concerning a purchase from an Iphone 7 Plus 2 days ago and an email concerning a puchase from Iphone 6 Plus today. Something with Itunes, music membership. 9.48$. Order id YB*** Doc nb 35*** Do you have any idea why this happened?? I tried to use a link in the email but it didnt work. Best Regards, Ulrika [Personal Information Edited by Host]
487 4
Purchase I received an email that someone made a purchase using my Apple ID it was not me. How do I contact or who to get this cancelled
653 1
Unauthorized purchase I see in my email a purchase of an app called Mobile Legends Bang Bang made on July 25. Cost was $59.69. I never made or authorized this purchase. Invoice # was 3505915028 it said payment ID was #927985.docx content Montoon. Items 5,000 diamonds purchased on Apple ID Please clear this up and take it off my account.
1211 5

3 replies

Level 7

27,460 points

Jan 29, 2018 12:32 PM in response to megmuffinmonty

Ignore the content. Send a copy of the email to reportphishing@apple.com

You will not be charged for it. It is a scam.

Reply

Jan 29, 2018 12:35 PM in response to seventy one

Thank you

Reply

Level 7

27,460 points

Jan 29, 2018 12:43 PM in response to megmuffinmonty

Happy to have helped.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Store Purchase Scam

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up