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So I've created a new Apple ID account and now I'm trying to log in to iTunes and the Apple Store (Mac) and it's asking me to review my account, but I'm unable to get past the billing section as it keeps prompting me to enter the town when there is no such field
This is under Singapore by the way
Facing the same issue. Not able to activate Apple ID in the end after 1.5 hour of trying all means I could think of. Apple local help desk is closed too. Hope you managed to get your phone sorted out and do share how you resolved the issue if you did.
Facing the same issue. Not able to activate Apple ID in the end after 1.5 hour of trying all means I could think of. Apple local help desk is closed too. Hope you managed to get your phone sorted out and do share how you resolved the issue if you did.
The issue I faced was Apple ID created but unable to update payment method in order for iTunes store to work. I just tried logging into Apple ID site (appleid.apple.com) and tried adding payment method again. This time round I manage to add and save the payment method.
Then from my PC, I launch iTunes and login with my Apple ID. It prompted to review account as the apple ID was first time accessing to iTunes store, I check on Review and saw that payment method data was there. Looks to be working correctly now, will try on my iPad when I'm home to confirm that it works on my iPad too.
Hope this helps and everyone managed to solve their issues with Apple ID.
Cheers.
Have the same problem but after checking a few mins ago, it now has a section to fill in your “town”. But even after trying to put “Singapore” or my street name and pressing Next, it still says “ you have not completed the entire form”.
Maybe you can give it a try and see if it works for you =/
Try quitting and restarting the applications, then try again. If you still have problems, contact iTunes Support.
Scroll to the bottom of the page in the 2nd link.
HI devsfiq
Have you managed to solve the issue with Apple support? Am I having the same issue too.
Tried creating new Apple ID using iPad, iTunes on my PC but keep getting the same error as what you faced.
Hope you have solve your's and can share the solution.
Thanks.
I have the same problem.
Called apple support and all they said is that "We are aware of the situation for users in Singapore and we are trying to solve the problem"
Please share the solution if you manage to get it fixed 😣
I encountered both errors the past few days. It's really frustrating, logging with Apple Support doesn't help. It's just a waste of time as what they asked me to try I had already done so before Apple Support contacted me.
Clearly there's some bugs with creation of new Apple ID (Not too sure does this only affect Singapore users), which Apple have to figure out and fixed!
I've tried using the browser on both the Mac and my PC, iTunes (on both platforms too) to no avail. Guess I'll have to contact support about it
Did you manage to get it resolved? I'm facing the same problem and am immensely frustrated.
Unable to get complete Apple ID, stuck at "Please enter your town" when there's no town field
