Apple Intelligence is now available on iPhone, iPad, and Mac!
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Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >
📢 Newsroom Update
Apple introduces M4 Pro and M4 Max. Learn more >
Apple introduces M4 Pro and M4 Max. Learn more >
I have an older MacBook Pro ( macOS 10.13.3) and need to know how to do a factory reset
MacBook Pro, macOS High Sierra (10.13.3)
Exactly what year/model is the older one? There are some older models which will require an install DVD as they are not capable of using internet recovery (which is what you need to reset it: if you erase the drive and then reinstall the OS, it will reinstall the original OS it came with).
You just need to re-install macOS. Have a look here: How to reinstall macOS - Apple Support
How to factory reset MacBook Pro , macOS 10.13.3
