Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

phone Question ?

I have a iPhone 6s I am locked out of it, it tells me to connect to iTunes

I tried that, and it wont connect to iTunes!!....... what do I do next???

Posted on Feb 4, 2018 8:15 AM

Reply
Question marked as Best reply

Posted on Feb 4, 2018 8:27 AM

Look here for help with this problem.

If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


Before you get into those suggestions, I would try restarting everything first. Restart the phone, quit iTunes and reboot your computer. If that doesn’t help, go through the steps in the support article.

1 reply

phone Question ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.