Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my son made a purchase on my ipad but I would like to cancel it

How to cancel a purchase I did not make?

iMac, Mac OS X (10.7.5)

Posted on Feb 6, 2018 11:27 AM

Reply
Question marked as Best reply

Posted on Feb 6, 2018 11:39 AM

As per the Terms of Service of the iTunes & App Stores all sales are considered final.


iTUNES STORE - TERMS AND CONDITIONS


You can however follow the steps in this support document:

Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support

One of which is to log into http://reportaproblem.apple.com and raise an issue with the purchase there as well as request a refund for it. Do note that as per the terms above Apple is under no obligation to grant you one, so its best to ask nicely but don't expect one.

1 reply
Question marked as Best reply

Feb 6, 2018 11:39 AM in response to carsoni1950

As per the Terms of Service of the iTunes & App Stores all sales are considered final.


iTUNES STORE - TERMS AND CONDITIONS


You can however follow the steps in this support document:

Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support

One of which is to log into http://reportaproblem.apple.com and raise an issue with the purchase there as well as request a refund for it. Do note that as per the terms above Apple is under no obligation to grant you one, so its best to ask nicely but don't expect one.

my son made a purchase on my ipad but I would like to cancel it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.