Chat wait time

Does anyone know how many real life minutes equate to an Apple chat "less than 10 minutes" wait? Because I'm coming up on 45 real world minutes, waiting to ask why 11.2.5 has turned my phone into a dark unhappy thing.

iPhone 6s, iOS 11.2.5

Posted on Feb 6, 2018 8:02 PM

Reply
2 replies

Feb 6, 2018 8:33 PM in response to csgpa

Hi csgpa,

Welcome to the days of battery replacement calls flooding in by the masses ;o ....

I've been scheduling callbacks since Black Friday hit.

It's so much nicer having them call me back.

I have used chat at times but mostly for iTunes issues.


I get a bit ancy on hold calling anywhere so this works well for me.


One possible option to consider. I really like this option instead.


Take care :)

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Chat wait time

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