Airplay disconnects after 5 or so minutes

So streaming to Apple tv 4 weather it be MacBook Pro, iPad, iPhone it disconnects after about 5 min. This happens to both we have 2 and I’m just thinking this could be software related because this never happened before and now they both do the same thing

Posted on Feb 10, 2018 6:07 AM

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8 replies

Feb 11, 2018 6:01 PM in response to Valentino82

You would be looking at signal strength, noise and nearby networks. If there a lot of networks and they are using the same channel (or something close to yours) it would be best to change the channel on your router (refer to manual if unsure).


Make sure router is up to date. Distance between ATV and router is a factor as is the age of your router, placement of ATV and other WiFi devices or appliances in the area that use that same frequency.

Feb 11, 2018 12:03 AM in response to vazandrew

Yes hi there I have seen this response before and it’s not network otherwise while online gaming it would cut out while streaming movie online it would cut out when I stream from iPhone to my MacBook it works fine but when 8 different devices trying to stream to the same 2 type Apple TVs at any one given time then no it’s got absolutely nothing to do with my networking. As I said before they worked perfect until iOS 11 update after that both Apple TV just seem to cut away from view

Feb 11, 2018 4:40 PM in response to Valentino82

Yes, I have streamed full movies via airplay without issue. I have a 4th Gen and 4K ATV running current firmware. I've also used Apple TV for many years, going back to the 2nd Gen and done extensive testing for this forum.


You keep making assumptions, just because something else works it doesn't mean your network is without issue. You need to look into things and do proper troubleshooting.


This is a user forum, no one here works for Apple.

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Airplay disconnects after 5 or so minutes

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