Outlook Mail Authentication Error & Two Factor Authentication

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Level 1

135 points

Outlook Mail Authentication Error & Two Factor Authentication

Hello,

I am unable to use Outlook as I repeatedly get a mail authentication error. I have attempted to resolve the issue several times following Microsoft's directions, but it does not work. I now understand it may be due to the fact I do not have two-fact authentication enabled on my Apple ID. However, I can't turn on the two-factor authentication, because the ID I am using is not my primary ID.

Is there a way to turn on two-factor authentication for a non-primary Apple ID?

Thanks,

lsb

iMac, OS X Mountain Lion (10.8.3)

Posted on Feb 13, 2018 9:50 AM

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Answer 1

Eric Root

Level 10

685,221 points

Feb 13, 2018 10:29 AM in response to lsb

If you log in below, you don't have the option to set it up? Do you have an option for 2 Step Verification?

Apple ID - Manage

Apple ID - Using app-specific passwords

Apple ID - Two Step Verification App Specific Passwords

Apple ID - Two Step Verifications FAQ

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Answer 2

lsb Author

Level 1

135 points

Feb 13, 2018 10:37 AM in response to Eric Root

Thanks, unfortunately, I don't have the option when in the Security section: instead, I have "Get Started" followed by

On your Mac with OS X El Capitan or later:

Go to> System Preferences > iCloud
Sign in if necessary, then click Account Details.
Click Security.
Click Turn On Two-Factor Authentication.

On my desktop, I can account this secondary account, but there's no place to turn on the two-factor authentication as it isn't my primary ID and I don't want it to be my primary ID.

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Outlook Mail Authentication Error & Two Factor Authentication

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