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Question: smart mailbox not working

Hi, mac mail is not applying rules correctly.

I created a smart mailbox for unread mail, but even though some mails have been read, they still appear on this mailbox. After several days, unread mail shows no longer, and sometimes it does.

Thanks for your help.

MacBook Pro, macOS High Sierra (10.13.3)

Posted on


Feb 14, 2018 2:56 AM in response to salomonfromaventura In response to salomonfromaventura

See this article Use Smart Mailboxes to organize emails in Mail on Mac - Apple Support

If you change a message in a Smart Mailbox—such as marking the message as read or unread, or moving or deleting the message—the change is reflected in the mailbox where the message is stored.

It should work in normal working IMAP account , you can delete the mail account and add it once again Set up Mail on your Mac with email accounts - Apple Support

And what was the cause use https://etrecheck.com/

And clean up unwanted apps , cleaners , softwares or anti virus if they are found from Mac .

Feb 14, 2018 2:56 AM

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Question: smart mailbox not working