Cancel Purchase

Question

xPhilzz Author

Level 1

10 points

Cancel Purchase

How can I cancel these purchases?

Imgur: The magic of the Internet

iPhone 7, iOS 11.2.5

Posted on Feb 14, 2018 10:54 AM

Reply

Answer 1

Top-ranking reply

Limnos

Level 10

418,309 points

Feb 14, 2018 10:56 AM in response to xPhilzz

Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no.

Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - https://support.apple.com/HT204084

Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"

Other ways to contact iTunes Store Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

Reply

Answer 2

xPhilzz Author

Level 1

10 points

Feb 14, 2018 11:46 AM in response to Limnos

The thing is, I tried to purchase with another card. and it didnt work, so i was like "oh well" and later, i tried updating some apps, and it said i had to connect a card for updating apps? so i did, with my card, and then the transaction happened. So the thing is, I didnt want to purchase what was purchased. And, second of all, the transaction went through, and my money is gone, but I haven't gotten anything on hayday. so yeah i'd really like the money back, or atleast what i appearently "purchased"

Reply

Answer 3

Limnos

Level 10

418,309 points

Feb 14, 2018 1:04 PM in response to xPhilzz

If you want money back or have an problem then read the "Report a problem" link. People responding here do not work for Apple and we can only tell you what we recommend trying.

Reply