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Can you replace the battery on an Apple Watch?

I have an original Apple Watch. It holds a charge for about a day. My girlfriend just got a new Gen 3 and her battery is amazing. 4 times better. Can I replace the original battery for a better new one?

Posted on Feb 14, 2018 10:42 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2018 10:49 AM

Hi


The battery cannot be replaced by the user. Your Apple Watch may require battery service, which is available on a chargeable basis from Apple:


Apple Watch Service Pricing - Apple Support


Battery life varies depending on use and other factors. Examples are detailed here:


Apple Watch - Battery - Apple


Apple's tips for maximising battery life and battery lifespan on Apple Watch are detailed here:


Batteries - Maximizing Performance - Apple


If your Apple Watch is experiencing significantly shorter battery life than Apple's examples suggest that you should expect, then it may require service. Before contacting Apple, it may help to follow these steps, which have previously resolved battery life issues for other users, including after software updates, when usage has not otherwise changed (check after each):


If you have not yet done so, update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


Install any available updates for apps on your iPhone.


Restart both your iPhone and your Apple Watch, turning both off together and then restarting your iPhone first:


If you have ever (not necessarily recently) previously used the Workout app and/or any third-party fitness, sleep or heart rate tracking apps on your watch, then check on your Apple Watch to see whether there is an active or paused activity within any of them.

  • If there is, then end that session from within the app on your watch (not your iPhone).
  • If in doubt, remove any such third-party apps from your Apple Watch.


Unpair and re-pair your Apple Watch again:


Some users have previously experienced battery life issues in connection with using corporate profiles and/or Exchange Calendars. If you are using an Exchange Calendar, one or more of these steps may help:

  • Archive your Exchange Calendar for all items before today.
  • Remove / delete all old inbox messages relating to calendar invites (accept and decline notifications).
  • Create a rule in your Outlook Mail account that moves all future accept and decline replies, immediately upon receipt, into a separate mail folder that does not sync with your iPhone and Apple Watch.
  • Check your Exchange Calendar for errors.


Test by changing notification settings and/or by removing watch face complications and third-party apps:


Having tried the previous steps, if you remain concerned that battery life is shorter than it should be, then I suggest contacting Apple Support (remote diagnostics and/or mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider for assistance:

1 reply
Question marked as Top-ranking reply

Feb 14, 2018 10:49 AM in response to peterfromriverview

Hi


The battery cannot be replaced by the user. Your Apple Watch may require battery service, which is available on a chargeable basis from Apple:


Apple Watch Service Pricing - Apple Support


Battery life varies depending on use and other factors. Examples are detailed here:


Apple Watch - Battery - Apple


Apple's tips for maximising battery life and battery lifespan on Apple Watch are detailed here:


Batteries - Maximizing Performance - Apple


If your Apple Watch is experiencing significantly shorter battery life than Apple's examples suggest that you should expect, then it may require service. Before contacting Apple, it may help to follow these steps, which have previously resolved battery life issues for other users, including after software updates, when usage has not otherwise changed (check after each):


If you have not yet done so, update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


Install any available updates for apps on your iPhone.


Restart both your iPhone and your Apple Watch, turning both off together and then restarting your iPhone first:


If you have ever (not necessarily recently) previously used the Workout app and/or any third-party fitness, sleep or heart rate tracking apps on your watch, then check on your Apple Watch to see whether there is an active or paused activity within any of them.

  • If there is, then end that session from within the app on your watch (not your iPhone).
  • If in doubt, remove any such third-party apps from your Apple Watch.


Unpair and re-pair your Apple Watch again:


Some users have previously experienced battery life issues in connection with using corporate profiles and/or Exchange Calendars. If you are using an Exchange Calendar, one or more of these steps may help:

  • Archive your Exchange Calendar for all items before today.
  • Remove / delete all old inbox messages relating to calendar invites (accept and decline notifications).
  • Create a rule in your Outlook Mail account that moves all future accept and decline replies, immediately upon receipt, into a separate mail folder that does not sync with your iPhone and Apple Watch.
  • Check your Exchange Calendar for errors.


Test by changing notification settings and/or by removing watch face complications and third-party apps:


Having tried the previous steps, if you remain concerned that battery life is shorter than it should be, then I suggest contacting Apple Support (remote diagnostics and/or mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider for assistance:

Can you replace the battery on an Apple Watch?

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