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Money was accepted but still shows a zero balance

A friend sent me money via Apple Pay cash through messages. I set up to receive it and it was accepted but there is still showing a $0 balance on the Apple Pay card.

iPhone 6, iOS 11.2.5

Posted on Feb 17, 2018 7:28 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2018 7:30 AM

Hi


Apple advises that, when receiving money via Apple Pay Cash, funds may be available immediately, but account security checks might require additional time.


Funds are credited to your Apple Pay Cash Card balance and are only transferred to your bank account if you subsequently choose to do so.


More information and instructions are available via the Apple Support articles linked below.


If you still need help, then I suggest contacting Apple via the link at the bottom of the first article.


More information:

Send, receive, and request money with Apple Pay - Apple Support

Transfer money from Apple Pay Cash to your bank account - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 17, 2018 7:30 AM in response to Jonathan Thrasher1

Hi


Apple advises that, when receiving money via Apple Pay Cash, funds may be available immediately, but account security checks might require additional time.


Funds are credited to your Apple Pay Cash Card balance and are only transferred to your bank account if you subsequently choose to do so.


More information and instructions are available via the Apple Support articles linked below.


If you still need help, then I suggest contacting Apple via the link at the bottom of the first article.


More information:

Send, receive, and request money with Apple Pay - Apple Support

Transfer money from Apple Pay Cash to your bank account - Apple Support

Money was accepted but still shows a zero balance

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