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Email address to report phishing rejects phishing evidence

I have received a phishing email purportedly from Apple. I know for a fact that it is a phishing email, because it is addressed to one of my email addresses that is unknown to Apple. I have tried to send the suspicious email to the reportphishing@apple.com address as a straightforward "forward". This was returned with the remark "Recipients have complained about included content (B-URL)". I tried to forward the email informing me that the delivery was refused with the original email as an attachment and received the same refusal from Apple. Then I tried to send the original suspicious email directly as an attachment. No luck, got the same refusal.


I mean, really, I am not stupid and will not respond to phishing emails like this anyway. I just thought it would be nice to warn Apple about it and maybe save someone else some trouble, who might not be quite as mistrustful as I am. But refusing to receive suspicious emails with an account that is made explicitly for people to report suspicious emails.... *** Apple???

report phishing

Posted on Feb 19, 2018 4:17 PM

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Mar 5, 2018 6:55 AM in response to kathie1024

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions. There is little we can do.


Send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner.


Click here to send Feedback

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Feb 19, 2018 5:09 PM in response to kathie1024

Your reported experience is the first I have ever seen...

There must be something within the email that Apple's mail server's security protocols finds very serious.


Apparently, Apple is not the only one - Google the error message

https://www.google.com/search?q=Recipients+have+complained+about+included+content+%28B-URL%29&ie=utf-8&oe=utf-8

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Feb 25, 2018 1:19 PM in response to Eric Root

yes, good idea. Unfortunately that did not help. No matter which sender address I use, I get the same answer. I really would have thought that Apple would be interested in protecting customers who are not savvy enough to protect themselves. It appears from the answers to this post, that Apple couldn‘t care less. If this were my site, I would prefer to collect suspicious phishing emails, investigate them and do my best to erradicate the instigaters. Apparently Apple prefers to stick its head in the sand and ignore the really serious threats from phishers, by successfully rejecting and/or ignoring alerts from outside its hallowed halls..... What a shame.


BTW Just in case there should be something in the attached emails that rings all the bells in the security section, do you really think that rejecting the email and acting as if it did not exist would solve the problem once and for all?

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Feb 25, 2018 1:43 PM in response to kathie1024

BTW Just in case there should be something in the attached emails that rings all the bells in the security section, do you really think that rejecting the email and acting as if it did not exist would solve the problem once and for all?


I'm not sure I understand what you are asking. The "would solve the problem once and for all?" is where I get lost.

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Mar 5, 2018 6:20 AM in response to Eric Root

BTW Just in case there should be something in the attached emails that rings all the bells in the security section, do you really think that rejecting the email and acting as if it did not exist would solve the problem once and for all?“


I was trying to understand why an inbox, that exists solely to collect suspicious emails, would reject a suspicious email because it apprears to be suspicious. Of course it is infected with something nefarious. That is why I tried to send it to Apple in the first place. The „problem“ I meant was the fact that someone is masquerading as Apple and trying to trick people into compromising their Apple accounts. That „problem“ will not be solved by ignoring/rejecting an email, that might have led someone to the perpetrators/instigators.


I was trying to be considerate and helpful for other Apple customers, who might fall prey to such an email by informing Apple about the said email. I was stymied by a seemingly illogical reaction to my attempt at helping. Judging by the (non)reaction to this forum post, no one seems to be really interested in cracking down on phishing anyway. So I will leave it at that. I am not going to mark my question as solved, since it isn‘t. I won‘t bother you anymore, so you can treat this question as closed.

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Email address to report phishing rejects phishing evidence

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