Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
My apple watch 3 wont allow text or call to take place (send or receive) unless my iPhone is nearby. I bought it specifically for this purpose however it only works when I have my phone with me. I pay for the cellular service with my provider (sprint) and I have tried on several different days in several locations and it will not work.
Hi
The functions that are available on Apple Watch when it is away from the paired iPhone depend on various factors including:
About Bluetooth, Wi-Fi, and cellular on your Apple Watch - Apple Support
Features and requirements that apply under various circumstances are detailed here, including within the footnotes:
How to use your Apple Watch without your iPhone nearby - Apple Support
If you have an Apple Watch Series 3 (GPS + Cellular) model, then it may help to check that you have followed the instructions here for setting up and using the cellular feature on your Apple Watch:
If you still need help, then I suggest that, in the first instance, you contact your carrier for assistance with using the built-in cellular feature.
If the issue persists, then, depending on your carrier's advice, I suggest that you next contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:
Hi
The functions that are available on Apple Watch when it is away from the paired iPhone depend on various factors including:
About Bluetooth, Wi-Fi, and cellular on your Apple Watch - Apple Support
Features and requirements that apply under various circumstances are detailed here, including within the footnotes:
How to use your Apple Watch without your iPhone nearby - Apple Support
If you have an Apple Watch Series 3 (GPS + Cellular) model, then it may help to check that you have followed the instructions here for setting up and using the cellular feature on your Apple Watch:
If you still need help, then I suggest that, in the first instance, you contact your carrier for assistance with using the built-in cellular feature.
If the issue persists, then, depending on your carrier's advice, I suggest that you next contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:
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