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Repeated Kernel panics iMac

I am getting continued kernel panics on my iMac. I can load up in Safe mode ok, but if I log in on normal mode, it freezes after around 5 second. The error report is below - any hints as to what it is - presuming its software:

Tue Feb 20 19:51:04 2018

*** Panic Report ***

panic(cpu 3 caller 0xffffff8014dd0bcb): Kernel trap at 0xffffff7f9887d39d, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xfffffcffffffffff, CR3: 0x000000000678b02a, CR4: 0x00000000003627e0

RAX: 0xfffffd0000006000, RBX: 0xfffffcffffffffff, RCX: 0xfffffd0000000000, RDX: 0xfffffd0000090000

RSP: 0xffffff912c34bcb0, RBP: 0xffffff912c34bd00, RSI: 0xffffff7f9887ee9e, RDI: 0xffffff912c34bcc0

R8: 0x000000000000004c, R9: 0xffffff802a3aa788, R10: 0x0000000000000000, R11: 0x0000000000000002

R12: 0x0000000000000012, R13: 0x0000000000000000, R14: 0xffffff80eb44f008, R15: 0xffffff7f9887ee66

RFL: 0x0000000000010297, RIP: 0xffffff7f9887d39d, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xfffffcffffffffff, Error code: 0x0000000000000000, Fault CPU: 0x3, PL: 0

Backtrace (CPU 3), Frame : Return Address

0xffffff912c34b940 : 0xffffff8014cdbb52

0xffffff912c34b9c0 : 0xffffff8014dd0bcb

0xffffff912c34bba0 : 0xffffff8014decbc3

0xffffff912c34bbc0 : 0xffffff7f9887d39d

0xffffff912c34bd00 : 0xffffff7f9887cc3e

0xffffff912c34bd20 : 0xffffff801529583c

0xffffff912c34bd70 : 0xffffff80152df819

0xffffff912c34bde0 : 0xffffff8014d98b61

0xffffff912c34be30 : 0xffffff8014ce02c3

0xffffff912c34be60 : 0xffffff8014cc38f8

0xffffff912c34bea0 : 0xffffff8014cd36a5

0xffffff912c34bf10 : 0xffffff8014dba5d5

0xffffff912c34bfb0 : 0xffffff8014ded185

Kernel Extensions in backtrace:

com.trusteer.wado-d(1609.29)[943CCB38-8B8B-3039-A3BF-1E90A0858C0B]@0xffffff7f98 87c000->0xffffff7f98882fff

iMac with Retina 5K display, OS X El Capitan (10.11.6)

Posted on Feb 20, 2018 12:02 PM

Best reply

rkaufmann87

Level 10

140,676 points

Posted on Feb 20, 2018 12:07 PM

Well we need the complete KP in order to see if we can tell where the problem is. That being said, I'd begin by uninstalling Trusteer and any other Anti-Virus apps you have installed by following the developers instructions for doing so. Mac OS does not require any AV, cleaning or ANY other third party maintenance apps in order to remain secure. If simply kept up-to-date and otherwise left alone it runs fine.

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Repeated Kernel panics iMac

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