OSX el capitan restarts in a loop if network is not available

Hi Eric,

All startup programs showed in the etrecheck were removed (utrorrent, tunnel brlck, teamviewer) an I am still having the same behavior. I am not sure if the tuxera NTFS makes some problems.

Reinstalling the full operating system is also another option but it does not clarify the problem's root cause.

Oscar.

Hi,

Sorry about the next question but: how long will take to run the Etrecheck? Related to the previous question: How could I send you a copy/paste if the machine reboots 1 or 2 minutes after a complete start up? The only way is to run the checks with the network and it will not let us see completely the main problem. I will give it a try but I don't expect enough information if the machine does not have a problem with a enabled WIFI. I will keep you informed.

Hi Eric,

I tried to save a log before the mac reboots and it was not easy. The last log of yesterday and the first of today are here:

21/02/18 20:49:39,714 SystemUIServer[274] [BluetoothHIDDeviceController] EventServiceConnectedCallback

21/02/18 20:49:39,714 SystemUIServer[274] [BluetoothHIDDeviceController] EventServiceDisconnectedCallback

21/02/18 20:49:41,644 cloudd[313] Could not create primary backing account

21/02/18 20:49:41,730 Spotlight[316] spot: agent checkin

21/02/18 20:49:42,155 pkd[279] client 287 plug-in com.apple.ncplugin.WorldClock election := (null)

21/02/18 20:49:42,164 pkd[279] client 287 plug-in com.apple.share.SocialWidget election := (null)

21/02/18 20:49:42,941 pkd[279] client 287 plug-in com.apple.ncplugin.FindMyFriends election := (null)

21/02/18 20:49:42,968 pkd[279] client 287 plug-in com.apple.ncplugin.calculator election := (null)

21/02/18 20:49:44,119 SpotlightNetHelper[327] CGSConnectionByID: 0 is not a valid connection ID.

21/02/18 20:49:44,119 SpotlightNetHelper[327] Invalid Connection ID 0

22/02/18 18:53:29,000 bootlog[0] BOOT_TIME 1519322009 0

22/02/18 18:54:03,000 syslogd[43] Configuration Notice:

ASL Module "com.apple.AccountPolicyHelper" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

22/02/18 18:54:03,000 syslogd[43] Configuration Notice:

ASL Module "com.apple.Accounts" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

22/02/18 18:54:03,000 syslogd[43] Configuration Notice:

ASL Module "com.apple.Accounts" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

22/02/18 18:54:03,000 syslogd[43] Configuration Notice:

ASL Module "com.apple.authd" sharing output destination "/var/log/asl" with ASL Module "com.apple.asl".

Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".

22/02/18 18:54:03,000 syslogd[43] Configuration Notice:

ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".

Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".

I find some logs strange before the start of the darwin kernel:

ASL Module "com.apple.mobileme.fmf1.internal" sharing output destination "/var/log/FindMyFriendsApp/FindMyFriendsApp.asl" with ASL Module "com.apple.mobileme.fmf1".

Output parameters from ASL Module "com.apple.mobileme.fmf1" override any specified in ASL Module "com.apple.mobileme.fmf1.internal".

22/02/18 18:54:03,000 syslogd[43] Configuration Notice:

ASL Module "com.apple.mobileme.fmf1.internal" sharing output destination "/var/log/FindMyFriendsApp" with ASL Module "com.apple.mobileme.fmf1".

Output parameters from ASL Module "com.apple.mobileme.fmf1" override any specified in ASL Module "com.apple.mobileme.fmf1.internal"

Further was the kernel loaded:

Those messages may not appear in standard system log files or in the ASL database.

22/02/18 18:54:03,000 kernel[0] Longterm timer threshold: 1000 ms

22/02/18 18:54:03,000 kernel[0] Darwin Kernel Version 15.6.0: Tue Jan 9 20:12:05 PST 2018; root:xnu-3248.73.5~1/RELEASE_X86_64

22/02/18 18:54:03,000 kernel[0] vm_page_bootstrap: 890197 free pages and 150187 wired pages

22/02/18 18:54:03,000 kernel[0] kext submap [0x<ptr> - 0x<ptr>], kernel text [0x<ptr> - 0x<ptr>]

22/02/18 18:54:03,000 kernel[0] zone leak detection enabled

And the last one logs of this session before the unexpected reboot are as next:

22/02/18 18:54:51,037 Spotlight[321] Metadata.framework [Error]: mdsCopyStoreInformation failed: (268451843) (ipc/rcv) timed out

22/02/18 18:54:51,340 accountsd[309] [Warning] Services all disappeared, removing all accounts

22/02/18 18:54:51,340 accountsd[309] [Warning] Services all disappeared, removing all enabled accounts

22/02/18 18:54:51,340 accountsd[309] [Warning] Services all disappeared, removing all dependent devices

22/02/18 18:54:51,424 secd[306] securityd_xpc_dictionary_handler IDSKeychainSynci[365] SetDeviceID Error Domain=com.apple.security.sos.error Code=1032 "No peer for me" UserInfo={NSDescription=No peer for me}

22/02/18 18:54:51,000 kernel[0] Sandbox: airportd(59) deny(1) file-read-metadata /usr

22/02/18 18:54:53,516 SpotlightNetHelper[397] CGSConnectionByID: 0 is not a valid connection ID.

22/02/18 18:54:53,522 SpotlightNetHelper[397] Invalid Connection ID 0

22/02/18 18:54:55,000 kernel[0] 000089.263511 AppleUSBHostResources@: AppleUSBHostResources::allocateDownstreamBusCurrentGated: assuming successful wakeUnits 100 sleepUnits 0

22/02/18 18:54:55,000 kernel[0] USBMSC Identifier (non-unique): 0x00000000 0xabcd 0x1234 0x100, 2

22/02/18 18:54:56,370 fmfd[355] [Warning] Services all disappeared, removing all dependent devices

22/02/18 18:55:03,032 lsd[288] LaunchServices: Currently 0 installed placeholders: (

)

22/02/18 18:55:04,323 fseventsd[47] check_vol_last_mod_time:XXX failed to get mount time (25; &mount_time == 0x700000185478)

22/02/18 18:55:04,325 fseventsd[47] log dir: /Volumes/NO NAME/.fseventsd getting new uuid: D2CD102A-6A2C-4F8F-A506-6E8548ECE01C

22/02/18 18:55:05,608 SpotlightNetHelper[397] tcp_connection_get_statistics called with null connection, dumping backtrace:

[x86_64] libnetcore-583.50.1

0 libsystem_network.dylib 0x00007fff948b9de9 __nw_create_backtrace_string + 123

1 libsystem_network.dylib 0x00007fff9489f89a tcp_connection_get_statistics + 175

2 CFNetwork 0x00007fff84474309 _ZN15TCPIOConnection28_signalConnectionEstablishedEv + 111

3 libdispatch.dylib 0x00007fff861ba93d _dispatch_call_block_and_release + 12

4 libdispatch.dylib 0x00007fff861af40b _dispatch_client_callout + 8

5 libdispatch.dylib 0x00007fff861b403b _dispatch_queue_drain + 754

6 libdispatch.dylib 0x00007fff861ba707 _dispatch_queue_invoke + 549

7 libdispatch.dylib 0x00007fff861b2d53 _dispatch_root_queue_drain + 538

8 libdispatch.dylib 0x00007fff861b2b00 _dispatch_worker_thread3 + 91

9 libsystem_pthread.dylib 0x00007fff928e34de _pthread_wqthread + 1129

10 libsystem_pthread.dylib 0x00007fff928e1341 start_wqthread + 13

22/02/18 18:55:05,670 SpotlightNetHelper[397] [SLSUGGESTIONS] Got bag error -1009

22/02/18 18:56:08,000 bootlog[0] BOOT_TIME 1519322168 0

The only way to get the logs was when I enabled the network for a moment on a session afterwards to stop the reboots.

How can I upload the full log to this post? Because If you could check them, you will see, curiously, that a lot of software complains about the absence of the internet.

I will try the ethercheck but with the network enabled. Otherwise reboots the Mac again and again and again...

Eric,

Previously I made the installation of the Lion Mountain an check the status of the machine and it worked fine for hours withou restart. After a lot of tries and errors upgrading and installing(from scratch) to El capitan I can say "finally". And what do you think is happeing? It has yet the same behavior:

- After the first boot I was very happy and I configured the machine with my own settings (location, time, language, location services off, keyboard and so on).

- The wifi was not yet configured but enabled. So I disable it manually.

- And then... 2 minutes later.... It is automatically restarted.

- Sometimes is the machines restarted without a full boot. When the apple logo change a little bit booting the rest of OS.

- All the time is the wifi disabled and now I can not have enough time to enable it again.

It could means that el capitan has a driver problem with the wifi or maybe with something else. What could it be?

Hi,

No, it can not because a simple reason: the OS is installed from scratch/reinstalled/fresh install.

That is why it is very strange that even that the OSX no extra software has, it stills having the same behavior.

Hi Eric,

Here is the output of ethercheck. Curiously the Mac did not reboot this time.

EtreCheck version: 4.0.4 (4A149)

Report generated: 2018-02-22 19:57:01

Download EtreCheck from https://etrecheck.com

Runtime: 8:09

Performance: Below Average

Problem: Computer is restarting

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup - Time Machine backup not found.

Obsolete hardware - This machine may be considered obsolete.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Upgradeable - This machine’s RAM could be upgraded and the mechancial hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

Hardware Information:

MacBook Pro with Intel Core 2 Duo processor and 15" or 17" display. - Obsolete!

MacBook Pro Model: MacBookPro3,1

1 2,2 GHz Intel Core 2 Duo (Duo) CPU: 2-core

4 RAM Upgradeable

BANK 0/DIMM0

2 GB DDR2 SDRAM 667 ok

BANK 1/DIMM1

2 GB DDR2 SDRAM 667 ok

Video Information:

GeForce 8600M GT - VRAM: 128 MB

Color LCD 1440 x 900

Drives:

disk0 - TOSHIBA MK5065GSX 500.11 GB (Mechanical)

Internal SATA 1.5 Gigabit Serial ATA

disk0s1 - EFI [EFI] 210 MB

disk0s2 - J****z (Journaled HFS+) 499.25 GB

disk0s3 - Recovery HD [Recovery] 650 MB

Mounted Volumes:

disk0s2 - J****z 499.25 GB (187.33 GB free)

Journaled HFS+

Mount point: /

disk1 - N*****E 16.03 GB (5.59 GB free)

MS-DOS FAT32

Mount point: /Volumes/N*****E

Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

Interface en3: iPhone

Interface en2: Bluetooth PAN

System Software:

OS X El Capitan 10.11.6 (15G19009)

Time since boot: Less than an hour

System Load: 6.99 (1 min ago) 5.04 (5 min ago) 3.86 (15 min ago)

Configuration Files:

/etc/hosts - Count: 1

Security:

Startup Items:

TuxeraNTFSUnmountHelper Path: /Library/StartupItems/TuxeraNTFSUnmountHelper

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

iTunesHelper Programma (Apple, Inc. - installed 2018-02-20)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins:

Silverlight: 5.1.50428.0 (installed 2016-06-26)

QuickTime Plugin: 7.7.3 (installed 2018-02-20)

iPhotoPhotocast: 7.0 (installed 2016-06-24)

Default Browser: 601 (installed 2016-08-02)

3rd Party Preference Panes:

Tuxera NTFS (installed 2016-07-13)

Time Machine:

Time Machine Not Configured!

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Energy Use:

Virtual Memory Information:

Diagnostics Information (past 7 days):

2018-02-22 19:37:37 Last Shutdown Cause: -62 - System unresponsive

End of report