Automatically calling SOS

Hi

With the "Hold to Auto Call" option enabled, the Emergency SOS feature on Apple Watch (not iWatch) activates if the side button is pressed and held down:

• About SOS on Apple Watch - Apple Support
• Make an emergency phone call
• A quick look at Apple Watch

It is possible that you are activating the feature accidentally. If so:

It may help to adjust how you are wearing your Apple Watch:

• If your Apple Watch is worn too close to your hand, then the side button may be pressed and held down by the back of your hand when flexing your wrist.
• It may help to wear your Apple Watch a little further up your arm.
• It may otherwise help to wear your Apple Watch with the buttons on the other side and/or on your other wrist:
  • To change the configuration: on your iPhone, in the Watch app, go to: My Watch (tab) > General > Watch Orientation > choose the preferred wrist and side for the buttons.

To turn off the "Hold to Auto Call" option, if desired:

• On your iPhone, in the Watch app, go to: My Watch > General > Emergency SOS - turn off Hold to Auto Call.

The following steps may otherwise help (check after each):

Clean your Apple Watch, paying particular attention to the side button:

• Cleaning your Apple Watch - Apple Support

If you have not yet done so, then update your iPhone and Apple Watch to the latest software, starting with your iPhone:

• Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
• Update the software on your Apple Watch - Apple Support

Close the Watch app and restart both your iPhone and your Apple Watch:

• To close the Watch app on your iPhone:
  • Double-click the Home button, then swipe up on the app preview.
• Turn both devices off together, then restart your iPhone first:
  • Restart your iPhone, iPad, or iPod touch - Apple Support
  • Restart your Apple Watch - Apple Support

Unpair and re-pair your Apple Watch:

• The Watch app on your iPhone takes a backup of your watch automatically when unpairing via the app.
• Initially choose to Restore from Backup during set up (most data and settings will be restored, with some exceptions, such as Apple Pay cards, passcode).
• If the issue persists, consider instead unpairing and setting it up as a new watch.
• Unpair your Apple Watch and iPhone - Apple Support
• Set up your Apple Watch - Apple Support

If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider with a view to arranging for your watch to be inspected and, if recommended, serviced:

• Contact - Official Apple Support
• Apple Support (@AppleSupport) | Twitter
• Genius Bar Reservation and Apple Support Options - Apple
• https://locate.apple.com/

You may be describing the result of accidental

With the "Hold to Auto Call" option enabled, Emergency SOS activates if the side button on your Apple Watch (not iWatch) is pressed and held down:

• About SOS on Apple Watch - Apple Support

If you would prefer to turn the automatic calling feature off:

On your iPhone, in the Watch app, go to: My Watch (tab) > General > Emergency SOS - turn off Hold to Auto Call.