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Level 1

12 points

Keyboard keys don't work! (macbook pro 17'')

Hi,

I am having a problem which occured after i cleaned the metal between the keys of the keyboard with a DAMP!!! cotton swab. A row of keys is not wokring anymore: 5 t , g , b and also the - and [ keys are not working after this.
were should i be looking? i did not see water when i took the keycaps out.

thanks in advance.

MacBook Pro, iOS 11.2.6

Posted on Feb 24, 2018 9:01 AM

Best reply

getangar

Level 5

4,548 points

Posted on Feb 24, 2018 9:04 AM

Start from here: How to clean your Apple products - Apple Support if won't work after a proper cleaning is better to go to an AppleStore to let them have a look.

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Keyboard keys don't work! (macbook pro 17'')

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