Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Front camera turns black?

I brought a iPhone 7 plus about 5 months ago and like a week ago my front camera does not work, the glas is not broken or anything... the other day it workt for like 2 seconds and it gets all black when i turn it on, what should i do? I have read on the internet a bit and followed the tips. Restarted the phone from scratch but did not work...

iPhone 7 Plus, iOS 11.2.6

Posted on Feb 25, 2018 11:48 AM

Reply
Question marked as Best reply

Posted on Feb 25, 2018 12:37 PM

Hello,

You see a closed lens or black screen

If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.


From:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

1 reply
Question marked as Best reply

Feb 25, 2018 12:37 PM in response to nicolasfromlinköping

Hello,

You see a closed lens or black screen

If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.


From:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

Front camera turns black?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.