i redeemed a gift card OK, but not showing amount in STORE to purchase.The account balance is OK, What is wrong ?

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Level 1

8 points

i redeemed a gift card OK, but not showing amount in STORE to purchase.

The account balance is OK, What is wrong ?

Do you have to wait overnight ?

Posted on Feb 25, 2018 4:32 PM

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Answer 1

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Level 10

411,193 points

Try signing out of the store and sign back in again to refresh the information.

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Answer 2

Level 1

8 points

I had an expired Credit card on file.

I updated it and everything was OK.

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