MacBook Pro (13-inch, Mid 2012) MacOS High Sierra Running Slow
Hey All,
I have been having some issues with my MacBook Pro Mid 2012, specifically how slow it is operating. I will be having a new battery installed next week but was hoping for some more feedback regarding the EtreCheck results below: Thanks for the feedback.
EtreCheck version: 4.0.4 (4A150)
Report generated: 2018-02-25 19:16:43
Download EtreCheck from https://etrecheck.com
Runtime: 12:43
Performance: Poor
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable - This machine’s RAM could be upgraded and the mechancial hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
High battery cycle count - Your battery may be losing capacity.
Unsigned files - There is unsigned software installed. It appears to be legitimate but should be reviewed.
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,2
1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core
4 RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 ok
BANK 1/DIMM0
2 GB DDR3 1600 ok
Battery: Health = Replace Soon - Cycle count = 1238
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
Color LCD 1280 x 800
Drives:
disk0 - APPLE HDD ST500LM012 500.11 GB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 499.25 GB
disk1 - Macintosh HD (Journaled HFS+) 498.88 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk1 - Macintosh HD 498.88 GB (292.28 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
Interface en4: iPhone
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
One IPv4 address
3 IPv6 addresses
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 178.33 GB available
System Software:
macOS High Sierra 10.13.3 (17D47)
Time since boot: Less than an hour
System Load: 1.98 (1 min ago) 1.91 (5 min ago) 1.81 (15 min ago)
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.trendmicro.icore.av.plist
Executable: /Library/Application Support/TrendMicro/TmccMac/iCoreService_av -p 61301 -n 61100 /Library/Application Support/TrendMicro/common/lib/libTmAntiMalware.dylib
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.trendmicro.itis.dmr.plist
Executable: /Library/Application Support/TrendMicro/DMR/DMRManager.app/Contents/MacOS/DMRManager
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.trendmicro.itis.dca.plist
Executable: /Library/Application Support/TrendMicro/DCA/DCAManager.app/Contents/MacOS/DCAManager
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.trendmicro.itis.gaagent.plist
Executable: /Library/Application Support/TrendMicro/GAAgent/GAAgent.app/Contents/MacOS/GAAgent
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.trendmicro.icore.wp.plist
Executable: /Library/Application Support/TrendMicro/TmccMac/iCoreService_wp -p 61201 -n 61100 /Library/Application Support/TrendMicro/common/lib/libTmProxy.dylib
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.trendmicro.itis.plugin.plist
Executable: /Library/Application Support/TrendMicro/TmccMac/iCoreService -p 61401 -n 61100 /Library/Application Support/TrendMicro/Plug-in/iTISPlugin.framework/iTISPlugin
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.trendmicro.icore.main.plist
Executable: /Library/Application Support/TrendMicro/TmccMac/iCoreService -p 61100 -n 61100 /Library/Application Support/TrendMicro/common/lib/libnamingService.dylib /Library/Application Support/TrendMicro/common/lib/libtaskManager.dylib /Library/Application Support/TrendMicro/common/lib/libnotificationService.dylib /Library/Application Support/TrendMicro/common/lib/libTmUpdate.dylib /Library/Application Support/TrendMicro/common/lib/libTmDb.dylib /Library/Application Support/TrendMicro/common/lib/libfeedback.dylib /Library/Application Support/TrendMicro/common/lib/libcensus.dylib
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Extensions
[Not Loaded] Dropbox.kext (1.8.1 - SDK 10.11)
/System/Library/Extensions
[Loaded] ZoomAudioDevice.kext (1.2 - SDK 10.9)
System Launch Agents:
[Not Loaded] | 8 Apple tasks |
[Loaded] | 174 Apple tasks |
[Running] | 108 Apple tasks |
System Launch Daemons:
[Not Loaded] | 37 Apple tasks |
[Loaded] | 187 Apple tasks |
[Running] | 109 Apple tasks |
Launch Agents:
[Loaded] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-06-27) |
[Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-29) |
[Running] | com.trendmicro.itis.gaagent.plist (? b8bfb380 - installed 2017-11-19) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-07-28) |
[Running] | com.trendmicro.itis.uimgmt.agent.plist (Trend Micro, Inc. - installed 2017-11-19) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29) |
[Loaded] | com.trendmicro.itis.dca.plist (? 179127f5 - installed 2017-11-19) |
[Loaded] | com.trendmicro.itis.dmr.plist (? cf9a71fa - installed 2017-11-19) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-16) |
Launch Daemons:
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16) |
[Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-29) |
[Running] | com.trendmicro.icore.av.plist (? e93091ad - installed 2018-02-25) |
[Running] | com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-06-27) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-02-01) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02) |
[Running] | com.trendmicro.icore.main.plist (? 959394e6 - installed 2017-11-10) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-29) |
[Loaded] | com.trendmicro.itis.kext.plist (Trend Micro, Inc. - installed 2017-11-19) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16) |
[Running] | com.trendmicro.icore.wp.plist (? de7f8a08 - installed 2018-02-25) |
[Running] | com.trendmicro.itis.plugin.plist (? 8a6c31ab - installed 2017-11-19) |
User Launch Agents:
[Running] | com.spotify.webhelper.plist (Spotify - installed 2017-07-12) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) |
[Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) |
[Loaded] | com.citrixonline.GoToMeeting.G2MUpdate.plist (Citrix Online LLC - installed 2017-01-25) |
[Loaded] | com.trendmicro.itis.uninstaller.plist (Trend Micro, Inc. - installed 2017-11-19) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-07-28) |
User Login Items:
Box Edit Application (Box, Inc.
(~/Library/Application Support/Box/Box Edit/Box Edit.app)
iTunesHelper Application (installed 2018-02-03)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Box Local Com Server Application (Box, Inc.
(~/Library/Application Support/Box/Box Edit/Box Local Com Server.app)
Internet Plug-ins:
AdobeAAMDetect: 3.0.0.0 (installed 2017-06-27)
FlashPlayer-10.6: 28.0.0.161 (installed 2018-02-20)
QuickTime Plugin: 7.7.3 (installed 2018-02-03)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-11-29)
AdobePDFViewer: 18.009.20050 (installed 2017-11-29)
Flash Player: 28.0.0.161 (installed 2018-02-20)
Flip4Mac WMV Plugin: 3.2.0.16 (installed 2014-03-21)
SharePointBrowserPlugin: 14.7.7 (installed 2017-09-28)
Silverlight: 5.1.20**3.0 (installed 2013-10-27)
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25)
ZoomUsPlugIn: 4.0.22259.0125 (installed 2017-01-26)
Safari Extensions:
Trend Micro Toolbar for Mac.safariextz - Trend Micro - (installed 2017-12-14) |
3rd Party Preference Panes:
Flash Player (installed 2018-02-01)
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
Process (count) | Source | % of CPU |
system_profiler (2) | Apple | 10 |
kernel_task | Apple | 8 |
WindowServer | Apple | 8 |
launchd | Apple | 0 |
mdworker (15) | Apple | 0 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
com.apple.WebKit.WebContent (2) | Apple | 726 MB |
kernel_task | Apple | 513 MB |
mdworker (19) | Apple | 334 MB |
system_profiler (2) | Apple | 182 MB |
Safari | Apple | 112 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
mDNSResponder | Apple | 94 KB | 17 KB |
iCoreService_av | 40 KB | 14 KB | |
apsd | Apple | 14 KB | 21 KB |
com.apple.WebKit.Networking | Apple | 5 KB | 3 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
WindowServer | Apple | 3 |
AdobeGCClient | 1 | |
mdworker (19) | Apple | 0 |
ContainerMetadataExtractor | Apple | 0 |
accountsd | Apple | 0 |
Virtual Memory Information:
Available RAM | 841 MB |
Free RAM | 16 MB |
Used RAM | 3.18 GB |
Cached files | 825 MB |
Swap Used | 0 B |
Software Installs (past 30 days):
Name | Version | Install Date |
Paint 2 | 5.6.7 | 2018-01-28 |
Media Player | 2.4.0 | 2018-01-28 |
Dr. Cleaner | 3.3.3 | 2018-01-28 |
Paint S | 5.6.8 | 2018-02-23 |
Elmedia Video Player | 6.9.1 | 2018-02-23 |
Diagnostics Information (past 7 days):
2018-02-25 17:46:16 com.apple.WebKit.WebContent CPU
2018-02-25 13:26:39 iCoreService CPU
2018-02-25 12:11:09 AUFileManager Crash
Detected over-release of a CFTypeRef |
End of report
MacBook Pro, iOS 10.3.3