Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

14 points

It fell on my phone

I was Packing up boxes with metal inside of it and my little daughter hit my foot and I said I drop the box on my phone but I have a screen protector and a case what are you damage my screen or inside the screen ?

Posted on Feb 25, 2018 5:37 PM

Similar questions

My iPhone screen smashes but I didn’t drop it I was just sat watching TV my phone was on charged on the coffee table and my friend rang me and I picked my phone up and the entire screen was shattered but I didn’t drop it. The screen protector is perfectly fine and I don’t understand how it happend. It has been untouched for around 30 minutes it is a few years old but I don’t think that should cause it to just spontaneously crack.
211 1
Iphone X Damaged Screen Although I use case and protective glass screen Hello, My husband has bought for me a second hand iPhone X last month, from a retailer here in Greece. The minute I started using the phone I put in on an iPhone original case and I also used a protective glass screen. This morning I accidentally dropped the phone from the bed and it fell in the wooden floor from a height about 40-50cm. Although the protective screen and the phone's external screen itself do not present any damage, the screen internally seems to be broken and half of the screen is totally black and the other half is blue-ish and even the touch is not working. I'm not really sure if the side buttons are working either. Should I expect that an over 1000$ phone become useless due to the most insignificant fall that can happen to anyone no matter how careful someone is and how much protected the phone is? Thank you, Alexia
347 1
iPhone fell down on iPad screen I was doing some work with both the devices ( Phone & iPad) and suddenly the iPhone SE2020 slipped out of my hand and landed over the iPad8 gen screen from a 10-15 cm distance. The iPad has a tempered glass on and everything seems fine as of now (no scratches and iPad screen working fine) but I was just wondering can it damage the iPad screen by any chance? I’m a little afraid as I usually take very good care of my stuffs and both the devices are just 13 months old and I just can’t afford to replace it anytime soon. I’m nervous tbh as that collision sound still hitting my ears.
357 2

2 replies

Limnos

Level 10

411,175 points

Feb 25, 2018 5:41 PM in response to Ant7800

It isn't clear from your post if the phone is still working. If it is, great. If it isn't:

How to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) - https://locate.apple.com/country

KiltedTim

Level 10

195,387 points

Feb 25, 2018 5:55 PM in response to Ant7800

Please consider posting in your native language. Your question is extremely unclear.

It fell on my phone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up