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Irshadkalari Author

Level 1

8 points

Faceid issue

My iPhones faceid isn’t recognising me. Need to use pin to unlock it for 5to 6 times out of every use of 10

Posted on Feb 25, 2018 7:49 PM

Best reply

chuck_3rd

Community Specialist

Posted on Feb 27, 2018 5:48 PM

Hello Irshadkalari,

Thanks for reaching out to the Apple Support Communities. I understand you've had some trouble with your Face ID, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps.

Get help with Face ID on your iPhone X - Apple Support

If the behavior persists or you run into any trouble, please reach out again.
Best Regards.

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Faceid issue

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