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Cant turn on wifi and it aint picking up the simcard in iPad Air 2

I bought an iPad and since then I have never managed to turn on wifi or use a SIM card .please help

iPad Air Wi-Fi + Cellular, iOS 11.2.6

Posted on Feb 25, 2018 10:17 PM

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1 reply

Feb 27, 2018 1:10 PM in response to kiptuu

Good afternoon kiptuu,

Welcome to the Apple Support Communities!

I understand you purchased an iPad Air with Cellular but have not used the Wi-Fi or cellular data features with it.

I have never managed to turn on wifi or use a SIM card

Do you mean you have tried to connect to a Wi-Fi network but have been unsuccessful? If so, try these steps:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
For your cellular data, have you purchased a plan and got a SIM card from your wireless carrier?
Set up cellular data service on your Wi-Fi + Cellular model iPad
Please reply to this thread with any additional information that you can about your network issues.
Take care.

Cant turn on wifi and it aint picking up the simcard in iPad Air 2

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