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Question: Force touch not working

Apple Watch 3

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Question marked as Apple recommended
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Hi


If your Apple Watch does not respond to touchscreen inputs as expected, then the following steps may help:


Remove any screen protector, case or bumper that you may have fitted to your Apple Watch.


Clean and dry your Apple Watch, being sure to follow Apple's cleaning instructions:


Restart your Apple Watch, including force restarting it if it cannot be restarted via the normal procedure:


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Posted on

Question marked as Apple recommended

Feb 26, 2018 1:29 AM in response to samerdw79 In response to samerdw79

Hi


If your Apple Watch does not respond to touchscreen inputs as expected, then the following steps may help:


Remove any screen protector, case or bumper that you may have fitted to your Apple Watch.


Clean and dry your Apple Watch, being sure to follow Apple's cleaning instructions:


Restart your Apple Watch, including force restarting it if it cannot be restarted via the normal procedure:


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Feb 26, 2018 1:29 AM

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Feb 26, 2018 2:24 AM in response to samerdw79 In response to samerdw79

As the issue persists, I suggest - as referenced in my previous reply - that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:



You are not talking to Apple here - this is a user-based technical support community.

Feb 26, 2018 2:24 AM

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Question: Force touch not working