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Question: imessage & facetime problem

hi all. i am Kamal and i am apple user and from Malaysia- Kuala Lumpur. Previously i used iphone 4s and now i am using iphone 8 (thanks god). I got problem to on imessage and facetime. Some said because the telco- webee is not certified yet. Appreciate if anyone can respon to this matter. Thank you so much.

iPhone 8, iOS 11.2.6

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User profile for user: mk68

Question: imessage & facetime problem