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Apple watch3 will not turn on

I am getting the cable with green lightning bolt when I put my series 3 watch on the charger. It does not turn on and it doesnt force turn on either! It gets super hot when on the charger for a short amount of time as well!

Posted on Feb 26, 2018 4:00 AM

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Question marked as Best reply

Posted on Feb 26, 2018 4:01 AM

Hi


Follow the instructions here as appropriate, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:



Be sure to use only an Apple or MFi-certified USB power adapter or third-party accessory in conjunction with the Magnetic Charging Cable or Magnetic Charging Dock when charging your Apple Watch. If you are already doing so, try using another such cable and/or power adapter.

1 reply
Question marked as Best reply

Feb 26, 2018 4:01 AM in response to chandra253

Hi


Follow the instructions here as appropriate, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:



Be sure to use only an Apple or MFi-certified USB power adapter or third-party accessory in conjunction with the Magnetic Charging Cable or Magnetic Charging Dock when charging your Apple Watch. If you are already doing so, try using another such cable and/or power adapter.

Apple watch3 will not turn on

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