I am trying to set up a new iPad. When I get to the Apple ID section I enter my credentials and it tells me "Incorrect Apple ID or Password Try another Apple ID". However, when I go to the web and use the exact same credentials and am able to log in.
Any thoughts on why the iPad won't accept my Apple ID?
iPad Pro Wi-Fi, iOS 11.2.6
Do you have access to another network where you can try to log in?
Try a restart.
Try a forced restart.
You are entitled to 90 day telephone support from Apple. Try contacting them.
Apple Support by e-mail or chat
I was able to get through the setup process. However in the settings when trying to sign in with my iCloud I get the "iCloud username or password is incorrect".
What is interesting, is that when I log into my account on the web. I see that in Devices this iPad is listed.
Hi, see if you can do the same here: my apple ID cannot sign into my new iphone 6s
I've tried the few networks I have access to with the same result.
I've restarted. No help.
I can't imagine doing a reset (soft or hard) would be of assistance since this was brand new out of the box.
Can't log into new iPad with Apple ID
