Your purchased could not be completed! Please help me.

Question

Your purchased could not be completed! Please help me.

I play the game named Mobile Legend, and i purchased diamond for the of 3.69 SAR, i already do the rigth process but still displaying this mesaage. How can it be possible. Please someone help. Thank you

Posted on Feb 26, 2018 6:58 AM

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Answer 1

CarlAVII

Community Specialist

Feb 26, 2018 7:27 PM in response to edrianfromdammam

Hi edrianfromdammam!

I understand that you're unable to make an in-app purchase, and I'm happy to help. I would advise to try updating your payment information to see if you are able to complete the purchase.

If you have trouble making an in-app purchase, make sure that your payment information is up to date. For any other issues with in-app purchases, you can report a problem. You can also change or cancel your auto-renewing in-app subscriptions.

About in-app purchases

Cheers!

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Your purchased could not be completed! Please help me.

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