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workout pausing

why does my apple watch pause my workouts about every 20 seconds? it’s not tracking my whole workout. i have to stop & press resume every 20 seconds

Posted on Feb 26, 2018 7:46 AM

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Question marked as Best reply

Posted on Feb 26, 2018 7:49 AM

Hi


If it is not already enabled, then be sure to enable Wrist Detection. You might also wish to use these other settings for your Apple Watch:


  • On your iPhone, in the Watch app, go to: My Watch (tab) > Passcode > turn on each of Wrist Detection, Passcode and Unlock with iPhone.
  • After putting it on your wrist, your Apple Watch will then unlock after whatever you do first: either unlocking your watch manually (by entering the passcode) or unlocking your iPhone. It will then remain unlocked (including when the screen is asleep) until you remove it from your wrist. When you remove your watch, it will lock automatically:

    Turn on, wake, and unlock


The behaviour that you described may otherwise have been caused by your Apple Watch losing contact with your wrist during your workout, causing it to conclude that it had been removed from your wrist.


During exercise, Apple Watch should be worn snugly on the top of your wrist. Apple suggests that you consider tightening your band before workouts and loosening it again afterwards.



Sensor performance can otherwise be affected by temporary or permanent skin changes, such as by some wrist tattoos. The behaviour can also be caused by accidental screen interactions, potentially including caused by clothing.


To avoid accidental interactions with the screen during workouts - which may include pausing workouts or ending them early - the screen can be locked by following the instructions here:


End, pause, or lock


If you have not yet done so, then it may also help to update your iPhone and Apple Watch to the latest software, starting with your iPhone:


1 reply
Question marked as Best reply

Feb 26, 2018 7:49 AM in response to michaelinefrombuffalo

Hi


If it is not already enabled, then be sure to enable Wrist Detection. You might also wish to use these other settings for your Apple Watch:


  • On your iPhone, in the Watch app, go to: My Watch (tab) > Passcode > turn on each of Wrist Detection, Passcode and Unlock with iPhone.
  • After putting it on your wrist, your Apple Watch will then unlock after whatever you do first: either unlocking your watch manually (by entering the passcode) or unlocking your iPhone. It will then remain unlocked (including when the screen is asleep) until you remove it from your wrist. When you remove your watch, it will lock automatically:

    Turn on, wake, and unlock


The behaviour that you described may otherwise have been caused by your Apple Watch losing contact with your wrist during your workout, causing it to conclude that it had been removed from your wrist.


During exercise, Apple Watch should be worn snugly on the top of your wrist. Apple suggests that you consider tightening your band before workouts and loosening it again afterwards.



Sensor performance can otherwise be affected by temporary or permanent skin changes, such as by some wrist tattoos. The behaviour can also be caused by accidental screen interactions, potentially including caused by clothing.


To avoid accidental interactions with the screen during workouts - which may include pausing workouts or ending them early - the screen can be locked by following the instructions here:


End, pause, or lock


If you have not yet done so, then it may also help to update your iPhone and Apple Watch to the latest software, starting with your iPhone:


workout pausing

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