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Question: all of my iCloud music is deleted

I logged into a different account on the AppStore and it logged me out of my Apple Music. I had probably 800 songs on there and when I signed back in to Apple Music I only had two. I tried restarting my phone and then went to settings then clicked on Music and pressed turn on iCloud music but it said that it was associated with another account and I wouldn’t be able to turn on iCloud music for 87 days. What do I do?

iPhone 6s, iOS 11.2.1

Posted on


Feb 26, 2018 11:04 AM in response to isabellafromlalaland In response to isabellafromlalaland

Your mistake was using more than one Apple ID and in particular switching back and forth.

View and remove your associated devices in iTunes - http://support.apple.com/HT204074 - What this is saying is for certain actions such as turning on Match, Apple Music, Family Sharing, automatic downloads, or re-downloading of past purchases there is a 90 day waiting period between associating [using] a computer or mobile device with a new Apple ID . There is no wait for making new purchases.

You can contact Apple and ask if they will remove the timer but...

iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://ssl.apple.com/emea/support/itunes/contact.html

Feb 26, 2018 11:04 AM

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Question: all of my iCloud music is deleted