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Question: Iphone and apple watch pairing

I have an Apple watch. I recently upgraded my iphone 6 plus to an Iphone 8 plus. My watch is not paired with my new phone and I cant get it to pair. when I go to my watch settings it will not let me erase and restart so I can pair it. It says I have to unpair it because there is activation lock. I erased my old phone and traded it and sent it back to att. I dont know how to fix this because I dont have my old phone. Also my Icloud is greyed out so I cant log in again. Thanks

Apple Watch Series 2

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Well, at this point, I would probably contact Apple Support to answer that question (it's beyond my abilities): Get started

In the future, if you want to properly disconnect your Apple Watch from your iPhone, follow the steps here: Unpair your Apple Watch and iPhone - Apple Support

Let me know if your issue is resolved! 🙂

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Feb 26, 2018 8:44 AM in response to sgrissom20 In response to sgrissom20

Here's how to get rid of activation lock: About Activation Lock on your Apple Watch - Apple Support

If you can't access your iPhone or Apple Watch, or if your Apple Watch isn't paired with your iPhone and you need to turn off Activation Lock:

  1. On a computer, go to iCloud.com and sign in with your Apple ID.
  2. Go to Find My iPhone.
  3. Select All Devices, then click your Apple Watch.
  4. Click Erase Apple Watch. Select Next until the device is erased.
  5. Click User uploaded file next to your Apple Watch.

Feb 26, 2018 8:44 AM

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Question marked as Apple recommended

Feb 26, 2018 10:02 AM in response to sgrissom20 In response to sgrissom20

Well, at this point, I would probably contact Apple Support to answer that question (it's beyond my abilities): Get started

In the future, if you want to properly disconnect your Apple Watch from your iPhone, follow the steps here: Unpair your Apple Watch and iPhone - Apple Support

Let me know if your issue is resolved! 🙂

Feb 26, 2018 10:02 AM

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Question: Iphone and apple watch pairing