Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to stop Advanced Mac Cleaner from installing?

How to stop Mac Cleaner from installing on my Mac?

iMac, OS X El Capitan (10.11.6)

Posted on Feb 26, 2018 9:56 AM

Reply
5 replies

Feb 26, 2018 10:45 AM in response to Jean Tichenor

Advanced Mac Cleaner popup?

Note: With Advanced Mac Cleaner malware, after the first scan, immediately restart and do a second scan to stop AMC from rewriting files.




1. Use MalwareBytes for Mac to remove malware/adware.


Install guide: https://support.malwarebytes.com/docs/DOC-1817

Uninstall Guide: https://support.malwarebytes.com/docs/DOC-1190


The installer may ask you to allow it in Security & Privacy /System Preference. Allow it.


2. Disable all extensions and test.

Turnoff or uninstall extensions.

Section: Manage extensions: https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

3. Choose a search engine.

Delete all text in the Smart Search field, click the magnifying glass , then choose a search engine from the list.


https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac


4. Set your Home Page. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac


5. Restart your Mac.


6. Launch Safari holding the Shift key down.

How to stop Advanced Mac Cleaner from installing?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.