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Question: Digital Crown “active” w/out touching it

Has anyone experienced the Digital Crown being “active” (scrolling, activating Siri, etc) without touching it? Tried already to turn it etc under running water, but to no avail. Mine is a Series 2. Tnx.

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Question marked as Apple recommended
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Hi


Operation of the Digital Crown can be affected by substances like dust or lotion, but it may also become defective.


If it is not operating as expected and if the issue persists after following the instructions here:


Cleaning your Apple Watch - Apple Support


Then your Apple Watch may require service.


I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be checked and, if required, serviced:


Posted on

Question marked as Apple recommended

Feb 26, 2018 10:59 AM in response to jjts In response to jjts

Hi


Operation of the Digital Crown can be affected by substances like dust or lotion, but it may also become defective.


If it is not operating as expected and if the issue persists after following the instructions here:


Cleaning your Apple Watch - Apple Support


Then your Apple Watch may require service.


I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider to arrange for your Apple Watch to be checked and, if required, serviced:


Feb 26, 2018 10:59 AM

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Question: Digital Crown “active” w/out touching it