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Question: Iphone X Camera

I recently bought my iphone X within the last two weeks. Today, my camera stopped working. My front camera would ocassionally pop up, but mostly the front and camera showed black or a blurry photo.

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You see a closed lens or black screen

If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

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Question marked as Apple recommended

Feb 26, 2018 12:24 PM in response to anipper In response to anipper

You see a closed lens or black screen

If you see a closed lens or black screen when you open the Camera app, try these steps:

  1. Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
  2. Force the app to close, then open the Camera app again.
  3. Restart your device, then open the Camera app again.
  4. If your device has a front and rear camera, try both cameras by tapping User uploaded file. If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

Feb 26, 2018 12:24 PM

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Question: Iphone X Camera