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no charge

My macbook air will not charge , there is no green light and its been on 5% for the past 2 days because if i keep it plugged in it won't go down but it doesn't go up.

MacBook Air

Posted on Feb 26, 2018 1:31 PM

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1 reply

Feb 27, 2018 6:46 AM in response to er123456890

Good morning er123456890,

Welcome to the Apple Support Communities!

I understand the battery on your MacBook Air will not charge. Are you using the power adapter that came with your Mac? Sometimes trying a different cable or using a different electrical outlet may help. If not, you may need to have an Apple Store Genius or an Apple Authorized Service Provider physically inspect your computer. Take a look at the resource below:
macOS Sierra: If your battery won’t charge
Take care.

no charge

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