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Deleting apple id on 2nd hand phone

My friend gave me her old iPhone 4s. I managed to restore it to factory settings, but I can't set it up, as it asks me to enter a password belonging to previous apple id email. My friend doesn't use it and has forgotten it. What do I do?

iPhone 4S

Posted on Feb 26, 2018 2:13 PM

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1 reply

Feb 26, 2018 2:15 PM in response to pavlinafromcoventry

Turn off Find My iPhone Activation Lock (formerly: Activation Lock: Removing a device from a previous owner’s account) - https://support.apple.com/HT201441 - If an activation lock was put on a device, only the owner of the account that applied the lock can remove it.


Mar. 2016 post by Niel - https://discussions.apple.com/thread/7511554?answerId=29990012022#29990012022 - "You can either take it and its purchase receipt to a physical Apple Store, or if you associated it with Apple Configurator, bypass the lock from there."

Deleting apple id on 2nd hand phone

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